Partner Plans & Referrals

Grow your business as a SkyLight Chat partner. Resell to clients, manage workspaces, track referrals, and access the Partner API—all from your dedicated partner dashboard.

Purpose

The SkyLight Chat Partner Program enables agencies, resellers, and consultants to:

• Provision client workspaces — create and manage isolated accounts for your clients.
• Set pricing tiers — assign plans based on client needs.
• Track usage — monitor messages, contacts, and features across all clients.
• Earn referral commissions — get rewarded when referred users convert.
• Integrate via Partner API — automate client onboarding and billing.
• White-label (Enterprise) — custom branding for your clients' dashboards.

Who can access

Partner roles are separate from individual workspace roles.

Prerequisites

1. Approved partner application — apply via the SkyLight Chat Partner Program.
2. Agency or Enterprise plan — partner features require these subscription tiers.
3. Business verification (recommended) — faster approval and higher limits.

Full walkthrough

Accessing the Partner Dashboard

1. Log in to SkyLight Chat with your partner account.
2. Click your profile icon → Switch to Partner Dashboard.
3. Or navigate directly to https://dashboard.skylightchat.com/partner.

Creating a client workspace

1. Go to Clients.
2. Click + Add Client.
3. Fill in:
   • Company Name (required)
   • Plan (required) — Test, kickoff, Sky pro, or Entreprise
   • Admin Details:
     • First Name
     • Last Name
     • Email (must be unique)
     • Phone (optional)
   • Timezone (optional, defaults to UTC)
   • Country (optional)
   • Skip Invite Email — toggle on to suppress the welcome email
4. Click Create Client.

The workspace is created immediately. The admin receives an invite email (unless skipped) with login instructions.

Managing clients

Client list

Client detail view

Updating a client's plan

1. Open the client detail view.
2. Click Change Plan.
3. Select the new plan.
4. Choose when to apply:
   • Next billing cycle (default)
   • Immediately
5. Click Save.

Suspending a client

1. Open the client detail view.
2. Click Suspend.
3. Enter a reason (optional, internal note).
4. Confirm.

Suspended clients cannot log in or use the API. Data is preserved.

Reactivating a client

1. Open a suspended client's detail view.
2. Click Reactivate.
3. Confirm.

The workspace is immediately restored.

Deleting a client

1. Open the client detail view.
2. Click Delete.
3. Type the company name to confirm.
4. Click Delete Permanently.

Impersonating a client

Access a client's dashboard without their credentials—useful for support and setup.

1. Open the client detail view.
2. Click Impersonate.
3. A login link is generated (valid 15 minutes, single-use).
4. Click the link to enter their dashboard.

All actions are logged and attributed to your partner account.

Plans and pricing

Available plans

Active plans in SkyLight Chat (limits as configured on the platform):

Exact wholesale prices for partners appear under Plans & Pricing in the partner portal and depend on your partner level.

Plan features comparison

Partner pricing (tier discounts)

Your wholesale price is the plan price minus your partner level discount. Levels are based on how many sub-accounts you manage:

Exact partner prices for each plan (Test, kickoff, Sky pro, Entreprise) are shown in the partner portal under Plans & Pricing.

Referrals

How referrals work

1. Share your unique referral link.
2. New users sign up through your link.
3. When they subscribe to a paid plan, you earn a commission.

Referral dashboard

Commission structure

Referral payout rates are set on your partner profile (commission_rate). They are separate from the partner level discounts in the table above. Check your partner dashboard or ask your SkyLight contact for the rate on your account.

Tracking referrals

Payout

• Commissions are paid monthly.
• Minimum payout threshold: $50.
• Payout methods: Bank transfer, or account credit.

Partner API key

Purpose

The Partner API lets you programmatically manage client workspaces, pull usage reports, and automate onboarding.

Generating your Partner API key

1. Go to API & Integrations.
2. Click Generate Partner API Key.
3. Copy the key immediately — it's shown only once.

Using the Partner API

All partner endpoints use the prefix /api/v1/partner/ and require the X-Partner-Key header:

curl https://dashboard.skylightchat.com/api/v1/partner/clients \
  -H "X-Partner-Key: pk_live_••••••••••••"

Available endpoints

See the Partners API documentation for full details.

Partner webhooks

Receive notifications when client events occur:

Configure your webhook URL in API & Integrations → Webhooks.

Statuses and badges

Client status

Partner status

Referral status

Nested screens

Client creation modal

Client detail view

Referral detail view

Connections to other areas

Limits and plan behavior

Client limits

Clients inherit their plan's limits (contacts, messages, team members, channels).

Troubleshooting

Related articles

• Partners API — programmatic client management
• Settings — workspace configuration (applies to clients)
• Plans comparison — detailed feature breakdown