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",[196,888,483],{"class":202},[196,890,891],{"class":198,"line":439},[196,892,893],{"class":202},"  }\n",[196,895,896],{"class":198,"line":460},[196,897,483],{"class":202},[179,899],{},[157,901,903],{"id":902},"list-sessions","List sessions",[186,905,907],{"className":598,"code":906,"language":600,"meta":191,"style":191},"GET /api/v1/web-chat/sessions\n",[193,908,909],{"__ignoreMap":191},[196,910,911],{"class":198,"line":199},[196,912,906],{},[485,914,915,925],{},[488,916,917],{},[491,918,919,921,923],{},[494,920,618],{},[494,922,499],{},[494,924,502],{},[504,926,927,941,957,969],{},[491,928,929,933,935],{},[509,930,931],{},[193,932,239],{},[509,934,515],{},[509,936,937,547,939],{},[193,938,248],{},[193,940,534],{},[491,942,943,947,949],{},[509,944,945],{},[193,946,260],{},[509,948,515],{},[509,950,951,547,953,547,955],{},[193,952,269],{},[193,954,550],{},[193,956,554],{},[491,958,959,964,966],{},[509,960,961],{},[193,962,963],{},"search",[509,965,515],{},[509,967,968],{},"Search visitor name, email, or phone",[491,970,971,976,979],{},[509,972,973],{},[193,974,975],{},"per_page",[509,977,978],{},"integer",[509,980,981],{},"Max 100 (default 25)",[179,983],{},[157,985,987],{"id":986},"get-a-session","Get a session",[186,989,991],{"className":598,"code":990,"language":600,"meta":191,"style":191},"GET /api/v1/web-chat/sessions/{session_id}\n",[193,992,993],{"__ignoreMap":191},[196,994,995],{"class":198,"line":199},[196,996,990],{},[162,998,999],{},"Returns the session object with the full message history.",[186,1001,1003],{"className":188,"code":1002,"language":190,"meta":191,"style":191},"{\n  \"session_id\": \"sess_a1b2c3d4e5f6\",\n  \"status\": \"active\",\n  \"handled_by\": \"human\",\n  \"messages\": [\n    {\n      \"id\": 1,\n      \"sender_type\": \"visitor\",\n      \"message_text\": \"Hello! I'd like to know about pricing.\",\n      \"message_type\": \"text\",\n      \"media_url\": null,\n      \"is_read\": true,\n      \"created_at\": \"2026-03-08T14:15:30.000000Z\"\n    },\n    {\n      \"id\": 2,\n      \"sender_type\": \"bot\",\n      \"message_text\": \"Hi! Our pricing starts at $29/month. Would you like to know more?\",\n      \"message_type\": \"text\",\n      \"is_read\": true,\n      \"created_at\": \"2026-03-08T14:15:32.000000Z\"\n    }\n  ]\n}\n",[193,1004,1005,1009,1027,1045,1063,1077,1082,1099,1119,1139,1159,1172,1185,1202,1207,1211,1226,1246,1266,1285,1298,1316,1322,1328],{"__ignoreMap":191},[196,1006,1007],{"class":198,"line":199},[196,1008,203],{"class":202},[196,1010,1011,1013,1015,1017,1019,1021,1023,1025],{"class":198,"line":206},[196,1012,209],{"class":202},[196,1014,213],{"class":212},[196,1016,216],{"class":202},[196,1018,219],{"class":202},[196,1020,222],{"class":202},[196,1022,226],{"class":225},[196,1024,216],{"class":202},[196,1026,231],{"class":202},[196,1028,1029,1031,1033,1035,1037,1039,1041,1043],{"class":198,"line":234},[196,1030,209],{"class":202},[196,1032,239],{"class":212},[196,1034,216],{"class":202},[196,1036,219],{"class":202},[196,1038,222],{"class":202},[196,1040,248],{"class":225},[196,1042,216],{"class":202},[196,1044,231],{"class":202},[196,1046,1047,1049,1051,1053,1055,1057,1059,1061],{"class":198,"line":255},[196,1048,209],{"class":202},[196,1050,260],{"class":212},[196,1052,216],{"class":202},[196,1054,219],{"class":202},[196,1056,222],{"class":202},[196,1058,550],{"class":225},[196,1060,216],{"class":202},[196,1062,231],{"class":202},[196,1064,1065,1067,1070,1072,1074],{"class":198,"line":276},[196,1066,209],{"class":202},[196,1068,1069],{"class":212},"messages",[196,1071,216],{"class":202},[196,1073,219],{"class":202},[196,1075,1076],{"class":202}," [\n",[196,1078,1079],{"class":198,"line":297},[196,1080,1081],{"class":202},"    {\n",[196,1083,1084,1087,1090,1092,1094,1097],{"class":198,"line":318},[196,1085,1086],{"class":202},"      \"",[196,1088,1089],{"class":663},"id",[196,1091,216],{"class":202},[196,1093,219],{"class":202},[196,1095,1096],{"class":738}," 1",[196,1098,231],{"class":202},[196,1100,1101,1103,1106,1108,1110,1112,1115,1117],{"class":198,"line":333},[196,1102,1086],{"class":202},[196,1104,1105],{"class":663},"sender_type",[196,1107,216],{"class":202},[196,1109,219],{"class":202},[196,1111,222],{"class":202},[196,1113,1114],{"class":225},"visitor",[196,1116,216],{"class":202},[196,1118,231],{"class":202},[196,1120,1121,1123,1126,1128,1130,1132,1135,1137],{"class":198,"line":354},[196,1122,1086],{"class":202},[196,1124,1125],{"class":663},"message_text",[196,1127,216],{"class":202},[196,1129,219],{"class":202},[196,1131,222],{"class":202},[196,1133,1134],{"class":225},"Hello! I'd like to know about pricing.",[196,1136,216],{"class":202},[196,1138,231],{"class":202},[196,1140,1141,1143,1146,1148,1150,1152,1155,1157],{"class":198,"line":375},[196,1142,1086],{"class":202},[196,1144,1145],{"class":663},"message_type",[196,1147,216],{"class":202},[196,1149,219],{"class":202},[196,1151,222],{"class":202},[196,1153,1154],{"class":225},"text",[196,1156,216],{"class":202},[196,1158,231],{"class":202},[196,1160,1161,1163,1166,1168,1170],{"class":198,"line":396},[196,1162,1086],{"class":202},[196,1164,1165],{"class":663},"media_url",[196,1167,216],{"class":202},[196,1169,219],{"class":202},[196,1171,330],{"class":202},[196,1173,1174,1176,1179,1181,1183],{"class":198,"line":411},[196,1175,1086],{"class":202},[196,1177,1178],{"class":663},"is_read",[196,1180,216],{"class":202},[196,1182,219],{"class":202},[196,1184,408],{"class":202},[196,1186,1187,1189,1191,1193,1195,1197,1200],{"class":198,"line":425},[196,1188,1086],{"class":202},[196,1190,465],{"class":663},[196,1192,216],{"class":202},[196,1194,219],{"class":202},[196,1196,222],{"class":202},[196,1198,1199],{"class":225},"2026-03-08T14:15:30.000000Z",[196,1201,477],{"class":202},[196,1203,1204],{"class":198,"line":439},[196,1205,1206],{"class":202},"    },\n",[196,1208,1209],{"class":198,"line":460},[196,1210,1081],{"class":202},[196,1212,1213,1215,1217,1219,1221,1224],{"class":198,"line":480},[196,1214,1086],{"class":202},[196,1216,1089],{"class":663},[196,1218,216],{"class":202},[196,1220,219],{"class":202},[196,1222,1223],{"class":738}," 2",[196,1225,231],{"class":202},[196,1227,1229,1231,1233,1235,1237,1239,1242,1244],{"class":198,"line":1228},17,[196,1230,1086],{"class":202},[196,1232,1105],{"class":663},[196,1234,216],{"class":202},[196,1236,219],{"class":202},[196,1238,222],{"class":202},[196,1240,1241],{"class":225},"bot",[196,1243,216],{"class":202},[196,1245,231],{"class":202},[196,1247,1249,1251,1253,1255,1257,1259,1262,1264],{"class":198,"line":1248},18,[196,1250,1086],{"class":202},[196,1252,1125],{"class":663},[196,1254,216],{"class":202},[196,1256,219],{"class":202},[196,1258,222],{"class":202},[196,1260,1261],{"class":225},"Hi! Our pricing starts at $29/month. Would you like to know more?",[196,1263,216],{"class":202},[196,1265,231],{"class":202},[196,1267,1269,1271,1273,1275,1277,1279,1281,1283],{"class":198,"line":1268},19,[196,1270,1086],{"class":202},[196,1272,1145],{"class":663},[196,1274,216],{"class":202},[196,1276,219],{"class":202},[196,1278,222],{"class":202},[196,1280,1154],{"class":225},[196,1282,216],{"class":202},[196,1284,231],{"class":202},[196,1286,1288,1290,1292,1294,1296],{"class":198,"line":1287},20,[196,1289,1086],{"class":202},[196,1291,1178],{"class":663},[196,1293,216],{"class":202},[196,1295,219],{"class":202},[196,1297,408],{"class":202},[196,1299,1301,1303,1305,1307,1309,1311,1314],{"class":198,"line":1300},21,[196,1302,1086],{"class":202},[196,1304,465],{"class":663},[196,1306,216],{"class":202},[196,1308,219],{"class":202},[196,1310,222],{"class":202},[196,1312,1313],{"class":225},"2026-03-08T14:15:32.000000Z",[196,1315,477],{"class":202},[196,1317,1319],{"class":198,"line":1318},22,[196,1320,1321],{"class":202},"    }\n",[196,1323,1325],{"class":198,"line":1324},23,[196,1326,1327],{"class":202},"  ]\n",[196,1329,1331],{"class":198,"line":1330},24,[196,1332,483],{"class":202},[162,1334,1335,1337,1338,547,1340,547,1342],{},[193,1336,1105],{}," values: ",[193,1339,1114],{},[193,1341,1241],{},[193,1343,1344],{},"agent",[179,1346],{},[157,1348,1350],{"id":1349},"take-over-a-session","Take over a session",[186,1352,1354],{"className":598,"code":1353,"language":600,"meta":191,"style":191},"POST /api/v1/web-chat/sessions/{session_id}/take-over\n",[193,1355,1356],{"__ignoreMap":191},[196,1357,1358],{"class":198,"line":199},[196,1359,1353],{},[162,1361,1362],{},"Transfers the session from AI to human control. The AI stops auto-responding immediately.",[186,1364,1366],{"className":654,"code":1365,"language":656,"meta":191,"style":191},"curl -X POST \\\n  https://dashboard.skylightchat.com/api/v1/web-chat/sessions/sess_a1b2c3d4e5f6/take-over \\\n  -H \"X-Api-Key: ••••••••••••\"\n",[193,1367,1368,1380,1387],{"__ignoreMap":191},[196,1369,1370,1372,1375,1378],{"class":198,"line":199},[196,1371,664],{"class":663},[196,1373,1374],{"class":225}," -X",[196,1376,1377],{"class":225}," POST",[196,1379,675],{"class":674},[196,1381,1382,1385],{"class":198,"line":206},[196,1383,1384],{"class":225},"  https://dashboard.skylightchat.com/api/v1/web-chat/sessions/sess_a1b2c3d4e5f6/take-over",[196,1386,675],{"class":674},[196,1388,1389,1391,1393,1395],{"class":198,"line":234},[196,1390,680],{"class":225},[196,1392,222],{"class":202},[196,1394,685],{"class":225},[196,1396,477],{"class":202},[179,1398],{},[157,1400,1402],{"id":1401},"release-a-session","Release a session",[186,1404,1406],{"className":598,"code":1405,"language":600,"meta":191,"style":191},"POST /api/v1/web-chat/sessions/{session_id}/release\n",[193,1407,1408],{"__ignoreMap":191},[196,1409,1410],{"class":198,"line":199},[196,1411,1405],{},[162,1413,1414],{},"Returns the session to AI control. The AI will resume responding to new visitor messages.",[179,1416],{},[157,1418,1420],{"id":1419},"send-a-message","Send a message",[186,1422,1424],{"className":598,"code":1423,"language":600,"meta":191,"style":191},"POST /api/v1/web-chat/sessions/{session_id}/messages\n",[193,1425,1426],{"__ignoreMap":191},[196,1427,1428],{"class":198,"line":199},[196,1429,1423],{},[162,1431,1432],{},"Send an agent reply into an active session. The message is delivered to the visitor in real time.",[485,1434,1435,1446],{},[488,1436,1437],{},[491,1438,1439,1441,1443],{},[494,1440,496],{},[494,1442,499],{},[494,1444,1445],{},"Required",[504,1447,1448],{},[491,1449,1450,1455,1457],{},[509,1451,1452],{},[193,1453,1454],{},"message",[509,1456,515],{},[509,1458,1459],{},"✓ Max 4096 characters",[186,1461,1463],{"className":654,"code":1462,"language":656,"meta":191,"style":191},"curl -X POST \\\n  https://dashboard.skylightchat.com/api/v1/web-chat/sessions/sess_a1b2c3d4e5f6/messages \\\n  -H \"X-Api-Key: ••••••••••••\" \\\n  -H \"Content-Type: application/json\" \\\n  -d '{ \"message\": \"Hi Ahmad! I'm a live agent. How can I help you today?\" }'\n",[193,1464,1465,1475,1482,1494,1507],{"__ignoreMap":191},[196,1466,1467,1469,1471,1473],{"class":198,"line":199},[196,1468,664],{"class":663},[196,1470,1374],{"class":225},[196,1472,1377],{"class":225},[196,1474,675],{"class":674},[196,1476,1477,1480],{"class":198,"line":206},[196,1478,1479],{"class":225},"  https://dashboard.skylightchat.com/api/v1/web-chat/sessions/sess_a1b2c3d4e5f6/messages",[196,1481,675],{"class":674},[196,1483,1484,1486,1488,1490,1492],{"class":198,"line":234},[196,1485,680],{"class":225},[196,1487,222],{"class":202},[196,1489,685],{"class":225},[196,1491,216],{"class":202},[196,1493,675],{"class":674},[196,1495,1496,1498,1500,1503,1505],{"class":198,"line":255},[196,1497,680],{"class":225},[196,1499,222],{"class":202},[196,1501,1502],{"class":225},"Content-Type: application/json",[196,1504,216],{"class":202},[196,1506,675],{"class":674},[196,1508,1509,1512,1515,1518,1521,1524,1527,1530,1533,1536,1539,1542,1545,1548,1551,1553],{"class":198,"line":276},[196,1510,1511],{"class":225},"  -d",[196,1513,1514],{"class":202}," '",[196,1516,1517],{"class":225},"{ \"message\": \"Hi Ahmad! I",[196,1519,1520],{"class":202},"'",[196,1522,1523],{"class":225},"m",[196,1525,1526],{"class":225}," a",[196,1528,1529],{"class":225}," live",[196,1531,1532],{"class":225}," agent.",[196,1534,1535],{"class":225}," How",[196,1537,1538],{"class":225}," can",[196,1540,1541],{"class":225}," I",[196,1543,1544],{"class":225}," help",[196,1546,1547],{"class":225}," you",[196,1549,1550],{"class":225}," today?",[196,1552,216],{"class":202},[196,1554,1555],{"class":225}," }'\n",[166,1557,1559],{"color":1558,"icon":25},"amber",[162,1560,1561,1562,1564],{},"You cannot send messages to ",[193,1563,534],{}," sessions.",[162,1566,1567,1568,1571],{},"Returns ",[174,1569,1570],{},"201 Created"," with the message object.",[179,1573],{},[157,1575,1577],{"id":1576},"end-a-session","End a session",[186,1579,1581],{"className":598,"code":1580,"language":600,"meta":191,"style":191},"POST /api/v1/web-chat/sessions/{session_id}/end\n",[193,1582,1583],{"__ignoreMap":191},[196,1584,1585],{"class":198,"line":199},[196,1586,1580],{},[162,1588,1589],{},"Closes the session. The visitor will see the chat as ended in their widget.",[1591,1592,1593],"style",{},"html .light .shiki span {color: var(--shiki-light);background: var(--shiki-light-bg);font-style: var(--shiki-light-font-style);font-weight: var(--shiki-light-font-weight);text-decoration: var(--shiki-light-text-decoration);}html.light .shiki span {color: var(--shiki-light);background: var(--shiki-light-bg);font-style: var(--shiki-light-font-style);font-weight: var(--shiki-light-font-weight);text-decoration: var(--shiki-light-text-decoration);}html .default .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}html.dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: var(--shiki-dark-font-style);font-weight: var(--shiki-dark-font-weight);text-decoration: var(--shiki-dark-text-decoration);}html pre.shiki code .sMK4o, html code.shiki .sMK4o{--shiki-light:#39ADB5;--shiki-default:#89DDFF;--shiki-dark:#89DDFF}html pre.shiki code .spNyl, html code.shiki .spNyl{--shiki-light:#9C3EDA;--shiki-default:#C792EA;--shiki-dark:#C792EA}html pre.shiki code .sfazB, html code.shiki .sfazB{--shiki-light:#91B859;--shiki-default:#C3E88D;--shiki-dark:#C3E88D}html pre.shiki code .sBMFI, html code.shiki .sBMFI{--shiki-light:#E2931D;--shiki-default:#FFCB6B;--shiki-dark:#FFCB6B}html pre.shiki code .sTEyZ, html code.shiki .sTEyZ{--shiki-light:#90A4AE;--shiki-default:#EEFFFF;--shiki-dark:#BABED8}html pre.shiki code .sbssI, html code.shiki .sbssI{--shiki-light:#F76D47;--shiki-default:#F78C6C;--shiki-dark:#F78C6C}",{"title":191,"searchDepth":199,"depth":206,"links":1595},[1596,1597,1598,1599,1600,1601,1602,1603,1604],{"id":159,"depth":206,"text":160},{"id":183,"depth":206,"text":184},{"id":594,"depth":206,"text":595},{"id":902,"depth":206,"text":903},{"id":986,"depth":206,"text":987},{"id":1349,"depth":206,"text":1350},{"id":1401,"depth":206,"text":1402},{"id":1419,"depth":206,"text":1420},{"id":1576,"depth":206,"text":1577},"Monitor and manage live chat sessions from the embedded web widget.","md",null,{},{"icon":57},{"title":54,"description":1605},"318HHTYQUAw-Z0BRmxNo9_WNLIgTPemq7YMycMRB4S8",[1613,1615],{"title":49,"path":50,"stem":51,"description":1614,"icon":52,"children":-1},"Create and manage support tickets with your team.",{"title":59,"path":60,"stem":61,"description":1616,"icon":62,"children":-1},"Manage the AI knowledge base that powers automated responses across your channels.",1775834839665]