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Retries","/webhooks/delivery","4.webhooks/4.delivery","i-lucide-refresh-cw",{"title":274,"path":275,"stem":276,"children":277,"icon":279},"Changelog","/changelog","5.changelog/1.index",[278],{"title":274,"path":275,"stem":276,"icon":279},"i-lucide-history",{"id":281,"title":23,"body":282,"description":1544,"extension":1545,"links":1546,"meta":1547,"navigation":1548,"path":24,"seo":1549,"stem":25,"__hash__":1550},"docs_en/0.product-guide/04.whatsapp-connect.md",{"type":283,"value":284,"toc":1493},"minimark",[285,290,295,299,302,306,357,359,363,366,406,408,412,417,432,436,455,459,464,489,494,515,519,530,534,548,552,555,569,571,575,579,639,643,718,720,724,728,809,813,895,897,901,905,908,918,922,925,931,935,938,944,946,950,1019,1021,1025,1029,1072,1076,1117,1123,1126,1140,1142,1146,1150,1156,1161,1183,1187,1192,1196,1210,1214,1219,1223,1240,1244,1249,1253,1275,1279,1284,1288,1305,1309,1314,1318,1341,1345,1350,1354,1357,1381,1383,1387,1391,1411,1415,1441,1445,1465,1467,1471],[286,287,289],"h1",{"id":288},"connect-whatsapp","Connect WhatsApp",[291,292,294],"h2",{"id":293},"purpose","Purpose",[296,297,298],"p",{},"Connecting WhatsApp enables you to send and receive WhatsApp messages directly in SkyLight Chat. All conversations sync to the unified inbox, AI agents can respond automatically, and you can run campaigns to your WhatsApp contacts.",[300,301],"hr",{},[291,303,305],{"id":304},"who-can-access","Who Can Access",[307,308,309,322],"table",{},[310,311,312],"thead",{},[313,314,315,319],"tr",{},[316,317,318],"th",{},"Requirement",[316,320,321],{},"Details",[323,324,325,337,349],"tbody",{},[313,326,327,331],{},[328,329,330],"td",{},"Permission",[328,332,333],{},[334,335,336],"code",{},"manage_whatsapp",[313,338,339,342],{},[328,340,341],{},"Plan",[328,343,344,345,348],{},"Must include ",[334,346,347],{},"whatsapp_access"," feature",[313,350,351,354],{},[328,352,353],{},"Role",[328,355,356],{},"Admin or Agent with permission",[300,358],{},[291,360,362],{"id":361},"prerequisites","Prerequisites",[296,364,365],{},"Before connecting WhatsApp, ensure:",[367,368,369,377,383,389,397],"ol",{},[370,371,372,376],"li",{},[373,374,375],"strong",{},"WhatsApp installed"," — On your mobile phone (iOS or Android)",[370,378,379,382],{},[373,380,381],{},"Active phone number"," — WhatsApp account must be active",[370,384,385,388],{},[373,386,387],{},"Internet connection"," — Both phone and computer need internet",[370,390,391,394,395],{},[373,392,393],{},"Plan includes WhatsApp"," — Check Settings → Subscription for ",[334,396,347],{},[370,398,399,402,403,405],{},[373,400,401],{},"Permission granted"," — Your user has ",[334,404,336],{}," permission",[300,407],{},[291,409,411],{"id":410},"full-walkthrough","Full Walkthrough",[413,414,416],"h3",{"id":415},"step-1-navigate-to-whatsapp","Step 1: Navigate to WhatsApp",[367,418,419,422,429],{},[370,420,421],{},"Log in to your SkyLight Chat dashboard",[370,423,424,425,428],{},"Click ",[373,426,427],{},"WhatsApp"," in the sidebar under Channels",[370,430,431],{},"If not connected, you'll see the connection screen",[413,433,435],{"id":434},"step-2-generate-qr-code","Step 2: Generate QR Code",[367,437,438,446,449,452],{},[370,439,424,440,442,443],{},[373,441,289],{}," or ",[373,444,445],{},"Generate QR Code",[370,447,448],{},"A QR code appears on screen",[370,450,451],{},"The QR code is valid for approximately 60 seconds",[370,453,454],{},"A countdown timer shows remaining time",[413,456,458],{"id":457},"step-3-open-whatsapp-on-your-phone","Step 3: Open WhatsApp on Your Phone",[296,460,461],{},[373,462,463],{},"On iPhone:",[367,465,466,469,476,481,486],{},[370,467,468],{},"Open WhatsApp",[370,470,471,472,475],{},"Tap ",[373,473,474],{},"Settings"," (gear icon, bottom right)",[370,477,471,478],{},[373,479,480],{},"Linked Devices",[370,482,471,483],{},[373,484,485],{},"Link a Device",[370,487,488],{},"Authenticate with Face ID, Touch ID, or passcode",[296,490,491],{},[373,492,493],{},"On Android:",[367,495,496,498,504,508,512],{},[370,497,468],{},[370,499,471,500,503],{},[373,501,502],{},"Menu"," (three dots, top right)",[370,505,471,506],{},[373,507,480],{},[370,509,471,510],{},[373,511,485],{},[370,513,514],{},"Authenticate if prompted",[413,516,518],{"id":517},"step-4-scan-the-qr-code","Step 4: Scan the QR Code",[367,520,521,524,527],{},[370,522,523],{},"Point your phone's camera at the QR code on screen",[370,525,526],{},"Hold steady until the code is recognized",[370,528,529],{},"WhatsApp will show \"Logging in...\"",[413,531,533],{"id":532},"step-5-wait-for-connection","Step 5: Wait for Connection",[367,535,536,539,542,545],{},[370,537,538],{},"The dashboard shows \"Connecting...\" with a spinner",[370,540,541],{},"Connection typically takes 5-15 seconds",[370,543,544],{},"Once connected, you'll see a success message",[370,546,547],{},"Your WhatsApp number appears in the settings",[413,549,551],{"id":550},"step-6-initial-sync","Step 6: Initial Sync",[296,553,554],{},"After connection:",[367,556,557,560,563,566],{},[370,558,559],{},"Recent conversations begin syncing",[370,561,562],{},"Contact names are imported",[370,564,565],{},"Profile photos are downloaded",[370,567,568],{},"This process may take 1-5 minutes depending on history",[300,570],{},[291,572,574],{"id":573},"field-control-glossary","Field & Control Glossary",[413,576,578],{"id":577},"connection-screen","Connection Screen",[307,580,581,594],{},[310,582,583],{},[313,584,585,588,591],{},[316,586,587],{},"Control",[316,589,590],{},"Type",[316,592,593],{},"Description",[323,595,596,607,618,629],{},[313,597,598,601,604],{},[328,599,600],{},"QR Code",[328,602,603],{},"Image",[328,605,606],{},"Scannable code for WhatsApp linking",[313,608,609,612,615],{},[328,610,611],{},"Countdown Timer",[328,613,614],{},"Display",[328,616,617],{},"Time remaining before QR expires",[313,619,620,623,626],{},[328,621,622],{},"Refresh QR Code",[328,624,625],{},"Button",[328,627,628],{},"Generate a new QR code",[313,630,631,634,636],{},[328,632,633],{},"Cancel",[328,635,625],{},[328,637,638],{},"Return to previous screen",[413,640,642],{"id":641},"connected-state","Connected State",[307,644,645,655],{},[310,646,647],{},[313,648,649,651,653],{},[316,650,587],{},[316,652,590],{},[316,654,593],{},[323,656,657,667,678,689,699,708],{},[313,658,659,662,664],{},[328,660,661],{},"Phone Number",[328,663,614],{},[328,665,666],{},"Connected WhatsApp number",[313,668,669,672,675],{},[328,670,671],{},"Status Indicator",[328,673,674],{},"Badge",[328,676,677],{},"Connection health (OK, Error, etc.)",[313,679,680,683,686],{},[328,681,682],{},"Last Synced",[328,684,685],{},"Timestamp",[328,687,688],{},"When messages last synced",[313,690,691,694,696],{},[328,692,693],{},"Refresh Status",[328,695,625],{},[328,697,698],{},"Manually check connection",[313,700,701,703,705],{},[328,702,474],{},[328,704,625],{},[328,706,707],{},"Open WhatsApp settings",[313,709,710,713,715],{},[328,711,712],{},"Disconnect",[328,714,625],{},[328,716,717],{},"Remove WhatsApp connection",[300,719],{},[291,721,723],{"id":722},"statuses-badges","Statuses & Badges",[413,725,727],{"id":726},"connection-status","Connection Status",[307,729,730,742],{},[310,731,732],{},[313,733,734,737,739],{},[316,735,736],{},"Status",[316,738,674],{},[316,740,741],{},"Meaning",[323,743,744,757,770,783,796],{},[313,745,746,751,754],{},[328,747,748],{},[373,749,750],{},"Connected",[328,752,753],{},"🟢 Green",[328,755,756],{},"Active and healthy",[313,758,759,764,767],{},[328,760,761],{},[373,762,763],{},"Connecting",[328,765,766],{},"🟡 Yellow",[328,768,769],{},"Initial setup in progress",[313,771,772,777,780],{},[328,773,774],{},[373,775,776],{},"Syncing",[328,778,779],{},"🔵 Blue",[328,781,782],{},"Syncing message history",[313,784,785,790,793],{},[328,786,787],{},[373,788,789],{},"Error",[328,791,792],{},"🔴 Red",[328,794,795],{},"Connection issue — action required",[313,797,798,803,806],{},[328,799,800],{},[373,801,802],{},"Disconnected",[328,804,805],{},"⚪ Gray",[328,807,808],{},"Not connected",[413,810,812],{"id":811},"sync-status-values","Sync Status Values",[307,814,815,823],{},[310,816,817],{},[313,818,819,821],{},[316,820,736],{},[316,822,593],{},[323,824,825,835,845,855,865,875,885],{},[313,826,827,832],{},[328,828,829],{},[334,830,831],{},"OK",[328,833,834],{},"Connected and functioning normally",[313,836,837,842],{},[328,838,839],{},[334,840,841],{},"CONNECTING",[328,843,844],{},"Account is initializing",[313,846,847,852],{},[328,848,849],{},[334,850,851],{},"SYNC_SUCCESS",[328,853,854],{},"Sync completed successfully",[313,856,857,862],{},[328,858,859],{},[334,860,861],{},"CREDENTIALS",[328,863,864],{},"Re-authentication required",[313,866,867,872],{},[328,868,869],{},[334,870,871],{},"ERROR",[328,873,874],{},"Generic error — try refresh",[313,876,877,882],{},[328,878,879],{},[334,880,881],{},"STOPPED",[328,883,884],{},"Account paused",[313,886,887,892],{},[328,888,889],{},[334,890,891],{},"CREATION_FAIL",[328,893,894],{},"QR connection attempt failed",[300,896],{},[291,898,900],{"id":899},"nested-screens","Nested Screens",[413,902,904],{"id":903},"qr-expired-modal","QR Expired Modal",[296,906,907],{},"When the QR code expires:",[909,910,915],"pre",{"className":911,"code":913,"language":914},[912],"language-text","┌─────────────────────────────────────────────────────────────────┐\n│ QR Code Expired                                             [X] │\n├─────────────────────────────────────────────────────────────────┤\n│                                                                  │\n│  The QR code has expired. Generate a new one to continue.       │\n│                                                                  │\n│                    [Generate New QR Code]                        │\n│                                                                  │\n└─────────────────────────────────────────────────────────────────┘\n","text",[334,916,913],{"__ignoreMap":917},"",[413,919,921],{"id":920},"connection-success-modal","Connection Success Modal",[296,923,924],{},"After successful connection:",[909,926,929],{"className":927,"code":928,"language":914},[912],"┌─────────────────────────────────────────────────────────────────┐\n│ WhatsApp Connected! ✓                                       [X] │\n├─────────────────────────────────────────────────────────────────┤\n│                                                                  │\n│  Your WhatsApp account +966 50 123 4567 is now connected.       │\n│                                                                  │\n│  Your messages will start appearing in the inbox shortly.       │\n│                                                                  │\n│                [Go to Inbox]  [Configure Settings]               │\n│                                                                  │\n└─────────────────────────────────────────────────────────────────┘\n",[334,930,928],{"__ignoreMap":917},[413,932,934],{"id":933},"disconnect-confirmation-modal","Disconnect Confirmation Modal",[296,936,937],{},"When disconnecting WhatsApp:",[909,939,942],{"className":940,"code":941,"language":914},[912],"┌─────────────────────────────────────────────────────────────────┐\n│ Disconnect WhatsApp                                         [X] │\n├─────────────────────────────────────────────────────────────────┤\n│                                                                  │\n│  Are you sure you want to disconnect +966 50 123 4567?          │\n│                                                                  │\n│  What would you like to do with your contacts?                  │\n│                                                                  │\n│  ○ Keep contacts in SkyLight Chat                               │\n│  ○ Remove contacts imported from this channel                   │\n│                                                                  │\n│  ⚠️ Active campaigns using this channel will be paused.         │\n│                                                                  │\n│                         [Cancel]  [Disconnect]                   │\n│                                                                  │\n└─────────────────────────────────────────────────────────────────┘\n",[334,943,941],{"__ignoreMap":917},[300,945],{},[291,947,949],{"id":948},"how-it-connects","How It Connects",[307,951,952,962],{},[310,953,954],{},[313,955,956,959],{},[316,957,958],{},"Feature",[316,960,961],{},"Relationship",[323,963,964,974,983,992,1001,1010],{},[313,965,966,971],{},[328,967,968],{},[373,969,970],{},"Inbox",[328,972,973],{},"WhatsApp conversations appear in unified inbox",[313,975,976,980],{},[328,977,978],{},[373,979,210],{},[328,981,982],{},"WhatsApp contacts sync to contact database",[313,984,985,989],{},[328,986,987],{},[373,988,169],{},[328,990,991],{},"Can auto-reply to WhatsApp messages",[313,993,994,998],{},[328,995,996],{},[373,997,173],{},[328,999,1000],{},"WhatsApp is available as a campaign channel",[313,1002,1003,1007],{},[328,1004,1005],{},[373,1006,187],{},[328,1008,1009],{},"AI uses KB to answer WhatsApp queries",[313,1011,1012,1016],{},[328,1013,1014],{},[373,1015,227],{},[328,1017,1018],{},"Booking confirmations can be sent via WhatsApp",[300,1020],{},[291,1022,1024],{"id":1023},"limits-plan-behavior","Limits & Plan Behavior",[413,1026,1028],{"id":1027},"plan-requirements","Plan Requirements",[307,1030,1031,1040],{},[310,1032,1033],{},[313,1034,1035,1037],{},[316,1036,341],{},[316,1038,1039],{},"WhatsApp Access",[323,1041,1042,1050,1058,1065],{},[313,1043,1044,1047],{},[328,1045,1046],{},"Starter",[328,1048,1049],{},"Not included",[313,1051,1052,1055],{},[328,1053,1054],{},"Pro",[328,1056,1057],{},"✓ Included",[313,1059,1060,1063],{},[328,1061,1062],{},"Business",[328,1064,1057],{},[313,1066,1067,1070],{},[328,1068,1069],{},"Enterprise",[328,1071,1057],{},[413,1073,1075],{"id":1074},"channel-limits","Channel Limits",[307,1077,1078,1087],{},[310,1079,1080],{},[313,1081,1082,1084],{},[316,1083,341],{},[316,1085,1086],{},"Total Channels",[323,1088,1089,1096,1103,1110],{},[313,1090,1091,1093],{},[328,1092,1046],{},[328,1094,1095],{},"1",[313,1097,1098,1100],{},[328,1099,1054],{},[328,1101,1102],{},"3",[313,1104,1105,1107],{},[328,1106,1062],{},[328,1108,1109],{},"5",[313,1111,1112,1114],{},[328,1113,1069],{},[328,1115,1116],{},"Unlimited",[413,1118,1120,1121],{"id":1119},"what-happens-without-whatsapp_access","What Happens Without ",[334,1122,347],{},[296,1124,1125],{},"If your plan doesn't include WhatsApp:",[367,1127,1128,1131,1134,1137],{},[370,1129,1130],{},"WhatsApp menu item shows a lock icon",[370,1132,1133],{},"Clicking it shows an upgrade prompt",[370,1135,1136],{},"You cannot generate QR codes",[370,1138,1139],{},"Existing connections (if any) become read-only",[300,1141],{},[291,1143,1145],{"id":1144},"troubleshooting","Troubleshooting",[413,1147,1149],{"id":1148},"qr-code-wont-scan","QR Code Won't Scan",[296,1151,1152,1155],{},[373,1153,1154],{},"Symptoms:"," WhatsApp doesn't recognize the QR code",[296,1157,1158],{},[373,1159,1160],{},"Solutions:",[367,1162,1163,1166,1171,1174,1177,1180],{},[370,1164,1165],{},"Ensure QR code hasn't expired (check timer)",[370,1167,424,1168,1170],{},[373,1169,622],{}," to generate new one",[370,1172,1173],{},"Clean your phone camera lens",[370,1175,1176],{},"Increase screen brightness",[370,1178,1179],{},"Move phone closer or further from screen",[370,1181,1182],{},"Try in a well-lit environment",[413,1184,1186],{"id":1185},"link-a-device-not-appearing","\"Link a Device\" Not Appearing",[296,1188,1189,1191],{},[373,1190,1154],{}," Option missing in WhatsApp settings",[296,1193,1194],{},[373,1195,1160],{},[367,1197,1198,1201,1204,1207],{},[370,1199,1200],{},"Update WhatsApp to latest version",[370,1202,1203],{},"Restart WhatsApp app",[370,1205,1206],{},"Restart your phone",[370,1208,1209],{},"Ensure WhatsApp has camera permission",[413,1211,1213],{"id":1212},"connection-stuck-on-connecting","Connection Stuck on \"Connecting\"",[296,1215,1216,1218],{},[373,1217,1154],{}," Spinner shows indefinitely after scanning",[296,1220,1221],{},[373,1222,1160],{},[367,1224,1225,1228,1231,1234,1237],{},[370,1226,1227],{},"Wait up to 60 seconds — first connection can be slow",[370,1229,1230],{},"Check phone has stable internet connection",[370,1232,1233],{},"Check computer has stable internet connection",[370,1235,1236],{},"Try on a different network (avoid VPNs)",[370,1238,1239],{},"Refresh the page and try again",[413,1241,1243],{"id":1242},"already-connected-error","\"Already Connected\" Error",[296,1245,1246,1248],{},[373,1247,1154],{}," Error says WhatsApp is already connected",[296,1250,1251],{},[373,1252,1160],{},[367,1254,1255,1258,1261,1266],{},[370,1256,1257],{},"Check if another team member connected this number",[370,1259,1260],{},"Go to WhatsApp Settings to see existing connection",[370,1262,424,1263,1265],{},[373,1264,712],{}," first, then reconnect",[370,1267,1268,1269],{},"If connected elsewhere, unlink from WhatsApp app first:\n",[1270,1271,1272],"ul",{},[370,1273,1274],{},"WhatsApp → Linked Devices → Select device → Log Out",[413,1276,1278],{"id":1277},"connection-drops-frequently","Connection Drops Frequently",[296,1280,1281,1283],{},[373,1282,1154],{}," WhatsApp disconnects repeatedly",[296,1285,1286],{},[373,1287,1160],{},[367,1289,1290,1293,1296,1299,1302],{},[370,1291,1292],{},"Ensure phone stays connected to internet",[370,1294,1295],{},"Don't force-close WhatsApp on phone",[370,1297,1298],{},"Disable battery optimization for WhatsApp",[370,1300,1301],{},"Keep phone connected to Wi-Fi when possible",[370,1303,1304],{},"Check Settings → Linked Devices on phone for issues",[413,1306,1308],{"id":1307},"messages-not-syncing","Messages Not Syncing",[296,1310,1311,1313],{},[373,1312,1154],{}," Connected but messages don't appear",[296,1315,1316],{},[373,1317,1160],{},[367,1319,1320,1323,1328,1331,1334],{},[370,1321,1322],{},"Wait 1-5 minutes for initial sync",[370,1324,424,1325,1327],{},[373,1326,693],{}," in WhatsApp settings",[370,1329,1330],{},"Send a test message from your phone",[370,1332,1333],{},"Check connection status badge",[370,1335,1336,1337,1340],{},"Verify ",[334,1338,1339],{},"global_inbox"," permission or conversation assignment",[413,1342,1344],{"id":1343},"error-campaign-running","Error: \"Campaign Running\"",[296,1346,1347,1349],{},[373,1348,1154],{}," Cannot disconnect WhatsApp",[296,1351,1352],{},[373,1353,1160],{},[296,1355,1356],{},"WhatsApp cannot be disconnected while campaigns are active:",[367,1358,1359,1364,1367,1375,1378],{},[370,1360,1361,1362],{},"Go to ",[373,1363,173],{},[370,1365,1366],{},"Find campaigns using WhatsApp",[370,1368,1369,442,1372,1374],{},[373,1370,1371],{},"Pause",[373,1373,633],{}," the campaigns",[370,1376,1377],{},"Return to WhatsApp settings",[370,1379,1380],{},"Disconnect should now work",[300,1382],{},[291,1384,1386],{"id":1385},"best-practices","Best Practices",[413,1388,1390],{"id":1389},"before-connecting","Before Connecting",[1270,1392,1393,1399,1405],{},[370,1394,1395,1398],{},[373,1396,1397],{},"Dedicated number recommended:"," Use a business phone number, not personal",[370,1400,1401,1404],{},[373,1402,1403],{},"Backup important chats:"," Connection won't affect existing chats, but good practice",[370,1406,1407,1410],{},[373,1408,1409],{},"Inform your team:"," Let colleagues know you're connecting",[413,1412,1414],{"id":1413},"after-connecting","After Connecting",[1270,1416,1417,1423,1429,1435],{},[370,1418,1419,1422],{},[373,1420,1421],{},"Test with a message:"," Send yourself a test message",[370,1424,1425,1428],{},[373,1426,1427],{},"Configure settings:"," Set up greeting messages and auto-replies",[370,1430,1431,1434],{},[373,1432,1433],{},"Enable AI (optional):"," Configure AI agents for automated responses",[370,1436,1437,1440],{},[373,1438,1439],{},"Set up notifications:"," Configure how you'll be notified of messages",[413,1442,1444],{"id":1443},"maintaining-connection","Maintaining Connection",[1270,1446,1447,1453,1459],{},[370,1448,1449,1452],{},[373,1450,1451],{},"Keep WhatsApp active:"," Don't uninstall or log out of WhatsApp",[370,1454,1455,1458],{},[373,1456,1457],{},"Monitor status:"," Check connection status periodically",[370,1460,1461,1464],{},[373,1462,1463],{},"Update WhatsApp:"," Keep the app updated for compatibility",[300,1466],{},[291,1468,1470],{"id":1469},"related-articles","Related Articles",[1270,1472,1473,1479,1484,1488],{},[370,1474,1475],{},[1476,1477,1478],"a",{"href":29},"WhatsApp Settings",[370,1480,1481],{},[1476,1482,1483],{"href":59},"Unified Inbox",[370,1485,1486],{},[1476,1487,169],{"href":69},[370,1489,1490],{},[1476,1491,1492],{"href":202},"Channels API",{"title":917,"searchDepth":1494,"depth":1495,"links":1496},1,2,[1497,1498,1499,1500,1509,1513,1517,1522,1523,1529,1538,1543],{"id":293,"depth":1495,"text":294},{"id":304,"depth":1495,"text":305},{"id":361,"depth":1495,"text":362},{"id":410,"depth":1495,"text":411,"children":1501},[1502,1504,1505,1506,1507,1508],{"id":415,"depth":1503,"text":416},3,{"id":434,"depth":1503,"text":435},{"id":457,"depth":1503,"text":458},{"id":517,"depth":1503,"text":518},{"id":532,"depth":1503,"text":533},{"id":550,"depth":1503,"text":551},{"id":573,"depth":1495,"text":574,"children":1510},[1511,1512],{"id":577,"depth":1503,"text":578},{"id":641,"depth":1503,"text":642},{"id":722,"depth":1495,"text":723,"children":1514},[1515,1516],{"id":726,"depth":1503,"text":727},{"id":811,"depth":1503,"text":812},{"id":899,"depth":1495,"text":900,"children":1518},[1519,1520,1521],{"id":903,"depth":1503,"text":904},{"id":920,"depth":1503,"text":921},{"id":933,"depth":1503,"text":934},{"id":948,"depth":1495,"text":949},{"id":1023,"depth":1495,"text":1024,"children":1524},[1525,1526,1527],{"id":1027,"depth":1503,"text":1028},{"id":1074,"depth":1503,"text":1075},{"id":1119,"depth":1503,"text":1528},"What Happens Without whatsapp_access",{"id":1144,"depth":1495,"text":1145,"children":1530},[1531,1532,1533,1534,1535,1536,1537],{"id":1148,"depth":1503,"text":1149},{"id":1185,"depth":1503,"text":1186},{"id":1212,"depth":1503,"text":1213},{"id":1242,"depth":1503,"text":1243},{"id":1277,"depth":1503,"text":1278},{"id":1307,"depth":1503,"text":1308},{"id":1343,"depth":1503,"text":1344},{"id":1385,"depth":1495,"text":1386,"children":1539},[1540,1541,1542],{"id":1389,"depth":1503,"text":1390},{"id":1413,"depth":1503,"text":1414},{"id":1443,"depth":1503,"text":1444},{"id":1469,"depth":1495,"text":1470},"Complete guide to connecting your WhatsApp account to SkyLight Chat using QR code pairing — setup, scanning, and troubleshooting.","md",null,{},{"icon":26},{"title":23,"description":1544},"v0q6jbfqP2J6kfhqU2aZdY9nzqwWe7IXfdG4CR-110A",[1552,1554],{"title":18,"path":19,"stem":20,"description":1553,"icon":21,"children":-1},"Invite team members, assign roles, and configure granular permissions to control access to every SkyLight Chat feature.",{"title":28,"path":29,"stem":30,"description":1555,"icon":31,"children":-1},"Manage your connected WhatsApp channel — connection status, refresh session, disconnect options, and activity stats.",1785928667201]