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Retries","/webhooks/delivery","4.webhooks/4.delivery","i-lucide-refresh-cw",{"title":274,"path":275,"stem":276,"children":277,"icon":279},"Changelog","/changelog","5.changelog/1.index",[278],{"title":274,"path":275,"stem":276,"icon":279},"i-lucide-history",{"id":281,"title":93,"body":282,"description":1632,"extension":1633,"links":1634,"meta":1635,"navigation":1636,"path":94,"seo":1637,"stem":95,"__hash__":1638},"docs_en/0.product-guide/18.salla.md",{"type":283,"value":284,"toc":1599},"minimark",[285,290,294,297,302,305,371,373,377,429,431,435,462,464,468,473,494,498,537,541,599,603,628,725,739,743,797,800,804,810,838,842,849,874,928,935,939,945,949,963,966,968,972,1044,1046,1050,1110,1114,1171,1173,1177,1181,1234,1238,1289,1293,1337,1339,1343,1411,1413,1417,1476,1479,1481,1485,1575,1577,1581],[286,287,289],"h1",{"id":288},"salla-integration","Salla Integration",[291,292,293],"p",{},"Bridge your Salla e-commerce store with SkyLight Chat to automate customer communication, recover abandoned carts, and provide real-time support via WhatsApp and web chat.",[295,296],"hr",{},[298,299,301],"h2",{"id":300},"purpose","Purpose",[291,303,304],{},"The Salla integration syncs your store data into SkyLight Chat so you can:",[306,307,308,331,337,347,353,359,365],"ul",{},[309,310,311,315,316,319,320,324,325,330],"li",{},[312,313,314],"strong",{},"Sync products"," — store catalog lands in a ",[312,317,318],{},"product catalog"," knowledge base with prices, stock, images, and ",[321,322,323],"code",{},"purchase_url"," for each item (also exposed on the ",[326,327,329],"a",{"href":328},"/rest-api/knowledge-base#product-response-fields","Knowledge Base API",").",[309,332,333,336],{},[312,334,335],{},"Sync orders"," — import order details, status, and customer info into SkyLight Chat.",[309,338,339,342,343,346],{},[312,340,341],{},"Push status changes to Salla"," — confirm, cancel, or advance fulfillment from SkyLight Chat (or the ",[326,344,345],{"href":232},"Orders API","); changes are sent to Salla via API, then saved locally.",[309,348,349,352],{},[312,350,351],{},"Recover abandoned carts"," — send WhatsApp reminders with cart contents and checkout links.",[309,354,355,358],{},[312,356,357],{},"Embed a storefront widget"," — add live chat to your Salla store.",[309,360,361,364],{},[312,362,363],{},"Automate notifications"," — order confirmations, shipping updates, and delivery alerts.",[309,366,367,370],{},[312,368,369],{},"Enrich contacts"," — automatically create or update contacts from Salla customers.",[295,372],{},[298,374,376],{"id":375},"who-can-access","Who can access",[378,379,380,393],"table",{},[381,382,383],"thead",{},[384,385,386,390],"tr",{},[387,388,389],"th",{},"Role",[387,391,392],{},"Permissions",[394,395,396,405,413,421],"tbody",{},[384,397,398,402],{},[399,400,401],"td",{},"Owner",[399,403,404],{},"Full access — connect, disconnect, configure sync, manage widget",[384,406,407,410],{},[399,408,409],{},"Admin",[399,411,412],{},"Full access",[384,414,415,418],{},[399,416,417],{},"Member",[399,419,420],{},"View synced data; cannot change integration settings",[384,422,423,426],{},[399,424,425],{},"Viewer",[399,427,428],{},"Read-only",[295,430],{},[298,432,434],{"id":433},"prerequisites","Prerequisites",[436,437,438,444,450,456],"ol",{},[309,439,440,443],{},[312,441,442],{},"Active Salla store"," — you must have a Salla merchant account.",[309,445,446,449],{},[312,447,448],{},"SkyLight Chat app installed on Salla"," — install from the Salla App Store.",[309,451,452,455],{},[312,453,454],{},"WhatsApp channel connected"," — required for cart recovery and order notifications.",[309,457,458,461],{},[312,459,460],{},"WhatsApp connected"," — for abandoned cart recovery messages.",[295,463],{},[298,465,467],{"id":466},"full-walkthrough","Full walkthrough",[469,470,472],"h3",{"id":471},"generating-the-connection-code","Generating the connection code",[436,474,475,482,488],{},[309,476,477,478,481],{},"In SkyLight Chat, go to ",[312,479,480],{},"Integrations → Salla",".",[309,483,484,485,481],{},"Click ",[312,486,487],{},"Generate Connection Code",[309,489,490,491,330],{},"Copy the code (e.g., ",[321,492,493],{},"SC-A1B2C3D4",[469,495,497],{"id":496},"connecting-in-salla","Connecting in Salla",[436,499,500,506,512,523,526,531],{},[309,501,502,503,481],{},"Log in to your ",[312,504,505],{},"Salla Dashboard",[309,507,508,509,481],{},"Go to ",[312,510,511],{},"Settings → Apps & Integrations",[309,513,514,515,518,519,522],{},"Find ",[312,516,517],{},"SkyLight Chat"," and click ",[312,520,521],{},"Install"," (or open if already installed).",[309,524,525],{},"Paste the connection code into the designated field.",[309,527,484,528,481],{},[312,529,530],{},"Connect",[309,532,533,534,481],{},"Return to SkyLight Chat; the status should now show ",[312,535,536],{},"Connected",[469,538,540],{"id":539},"configuring-sync-settings","Configuring sync settings",[436,542,543,550,573,594],{},[309,544,545,546,549],{},"Open the ",[312,547,548],{},"Sync Settings"," tab.",[309,551,552,553],{},"Toggle:\n",[306,554,555,561,567],{},[309,556,557,560],{},[312,558,559],{},"Orders Sync"," — imports new and updated orders.",[309,562,563,566],{},[312,564,565],{},"Contacts Sync"," — creates contacts from Salla customers.",[309,568,569,572],{},[312,570,571],{},"Abandoned Cart Recovery"," — enables cart reminders.",[309,574,575,576,579,580],{},"Select ",[312,577,578],{},"Sync Frequency",":\n",[306,581,582,585,588,591],{},[309,583,584],{},"Real-time (webhook-driven)",[309,586,587],{},"Every 5 minutes",[309,589,590],{},"Every 15 minutes",[309,592,593],{},"Hourly",[309,595,484,596,481],{},[312,597,598],{},"Save",[469,600,602],{"id":601},"setting-up-abandoned-cart-recovery","Setting up abandoned cart recovery",[436,604,605,611,618,625],{},[309,606,607,608,549],{},"Go to the ",[312,609,610],{},"Abandoned Cart",[309,612,613,614,617],{},"Write the ",[312,615,616],{},"recovery message"," using cart variables (see glossary below).",[309,619,620,621,624],{},"Set the ",[312,622,623],{},"Delay"," — minutes to wait after a cart is abandoned before sending (e.g., 30, 60, 120).",[309,626,627],{},"Map variables using the available placeholders:",[378,629,630,643],{},[381,631,632],{},[384,633,634,637,640],{},[387,635,636],{},"Variable",[387,638,639],{},"Description",[387,641,642],{},"Example output",[394,644,645,658,671,684,699,712],{},[384,646,647,652,655],{},[399,648,649],{},[321,650,651],{},"{name}",[399,653,654],{},"Customer's first name",[399,656,657],{},"Sara",[384,659,660,665,668],{},[399,661,662],{},[321,663,664],{},"{total}",[399,666,667],{},"Cart total amount",[399,669,670],{},"299.00",[384,672,673,678,681],{},[399,674,675],{},[321,676,677],{},"{currency}",[399,679,680],{},"Store currency code",[399,682,683],{},"SAR",[384,685,686,691,694],{},[399,687,688],{},[321,689,690],{},"{checkout_url}",[399,692,693],{},"Direct link to resume checkout",[399,695,696],{},[321,697,698],{},"https://store.salla.sa/cart/abc123",[384,700,701,706,709],{},[399,702,703],{},[321,704,705],{},"{items}",[399,707,708],{},"Comma-separated product names",[399,710,711],{},"Blue T-Shirt, Running Shoes",[384,713,714,719,722],{},[399,715,716],{},[321,717,718],{},"{store_name}",[399,720,721],{},"Your Salla store name",[399,723,724],{},"Nakheel Fashion",[436,726,728,734],{"start":727},5,[309,729,730,733],{},[312,731,732],{},"Preview"," the message to verify variable placement.",[309,735,484,736,481],{},[312,737,738],{},"Save & Activate",[469,740,742],{"id":741},"enabling-the-storefront-widget","Enabling the storefront widget",[436,744,745,750,757,780,787,794],{},[309,746,545,747,549],{},[312,748,749],{},"Widget",[309,751,752,753,756],{},"Toggle ",[312,754,755],{},"Enable Widget"," to ON.",[309,758,759,760],{},"Customize:\n",[306,761,762,768,774],{},[309,763,764,767],{},[312,765,766],{},"Position"," — bottom-left or bottom-right.",[309,769,770,773],{},[312,771,772],{},"Primary Color"," — match your brand (hex picker).",[309,775,776,779],{},[312,777,778],{},"Welcome Message"," — greeting displayed when widget opens.",[309,781,782,783,786],{},"Copy the ",[312,784,785],{},"Embed Code"," snippet.",[309,788,789,790,793],{},"In your Salla theme, paste the snippet before the closing ",[321,791,792],{},"\u003C/body>"," tag.",[309,795,796],{},"Save and publish your theme.",[291,798,799],{},"The widget now appears on your storefront, letting visitors chat via WhatsApp or web chat.",[469,801,803],{"id":802},"viewing-synced-orders","Viewing synced orders",[291,805,806,807,809],{},"Synced orders appear under ",[312,808,231],{}," in SkyLight Chat. Each order shows:",[306,811,812,815,818,821,824,827],{},[309,813,814],{},"Customer name and contact link",[309,816,817],{},"Order number and status",[309,819,820],{},"Line items with quantities and prices",[309,822,823],{},"Shipping address",[309,825,826],{},"Created and updated timestamps",[309,828,829,830,833,834,837],{},"Source badge ",[312,831,832],{},"Salla"," (",[321,835,836],{},"created_by = salla",")",[469,839,841],{"id":840},"confirming-or-cancelling-salla-orders-from-skylight","Confirming or cancelling Salla orders from SkyLight",[291,843,844,845,848],{},"Status changes for Salla-sourced orders are ",[312,846,847],{},"two-way",":",[436,850,851,861,864,871],{},[309,852,853,854,857,858,330],{},"Open the order in SkyLight Chat (or call ",[321,855,856],{},"PUT /api/v1/orders/{id}"," / ",[321,859,860],{},"POST /api/v1/orders/{id}/cancel",[309,862,863],{},"Confirm, cancel, or move to the next allowed status.",[309,865,866,867,870],{},"SkyLight pushes the matching status to Salla (",[321,868,869],{},"POST …/orders/{salla_id}/status","), then updates the local order.",[309,872,873],{},"Later Salla webhooks / sync keep both sides aligned.",[378,875,876,886],{},[381,877,878],{},[384,879,880,883],{},[387,881,882],{},"SkyLight status",[387,884,885],{},"Sent to Salla (slug)",[394,887,888,898,908,918],{},[384,889,890,893],{},[399,891,892],{},"Confirmed / Processing",[399,894,895],{},[321,896,897],{},"in_progress",[384,899,900,903],{},[399,901,902],{},"Shipped",[399,904,905],{},[321,906,907],{},"shipped",[384,909,910,913],{},[399,911,912],{},"Delivered",[399,914,915],{},[321,916,917],{},"delivered",[384,919,920,923],{},[399,921,922],{},"Cancelled",[399,924,925],{},[321,926,927],{},"canceled",[291,929,930,931,934],{},"Requires an active Salla connection with ",[321,932,933],{},"orders.read_write",". Item edits on Salla orders remain Salla-only (not pushed from SkyLight).",[469,936,938],{"id":937},"manual-sync","Manual sync",[291,940,484,941,944],{},[312,942,943],{},"Sync Now"," in the Sync Settings tab to trigger an immediate pull of orders and contacts.",[469,946,948],{"id":947},"disconnecting-salla","Disconnecting Salla",[436,950,951,955,960],{},[309,952,508,953,481],{},[312,954,480],{},[309,956,484,957,481],{},[312,958,959],{},"Disconnect",[309,961,962],{},"Confirm the dialog.",[291,964,965],{},"Disconnecting stops all syncs and disables the widget. Historical data remains in SkyLight Chat.",[295,967],{},[298,969,971],{"id":970},"field-glossary","Field glossary",[378,973,974,983],{},[381,975,976],{},[384,977,978,981],{},[387,979,980],{},"Field",[387,982,639],{},[394,984,985,993,1001,1008,1015,1022,1029,1036],{},[384,986,987,990],{},[399,988,989],{},"Connection Code",[399,991,992],{},"Unique code linking SkyLight Chat to your Salla app",[384,994,995,998],{},[399,996,997],{},"Store Name",[399,999,1000],{},"Salla store display name",[384,1002,1003,1005],{},[399,1004,559],{},[399,1006,1007],{},"Toggle to import orders",[384,1009,1010,1012],{},[399,1011,565],{},[399,1013,1014],{},"Toggle to create contacts from customers",[384,1016,1017,1019],{},[399,1018,571],{},[399,1020,1021],{},"Toggle to send cart reminders",[384,1023,1024,1026],{},[399,1025,578],{},[399,1027,1028],{},"How often data pulls occur",[384,1030,1031,1033],{},[399,1032,623],{},[399,1034,1035],{},"Minutes before abandoned cart message is sent",[384,1037,1038,1041],{},[399,1039,1040],{},"Widget Embed Code",[399,1042,1043],{},"JavaScript snippet for your storefront",[295,1045],{},[298,1047,1049],{"id":1048},"statuses-and-badges","Statuses and badges",[378,1051,1052,1065],{},[381,1053,1054],{},[384,1055,1056,1059,1062],{},[387,1057,1058],{},"Status",[387,1060,1061],{},"Badge color",[387,1063,1064],{},"Meaning",[394,1066,1067,1077,1088,1099],{},[384,1068,1069,1071,1074],{},[399,1070,536],{},[399,1072,1073],{},"Green",[399,1075,1076],{},"Integration active",[384,1078,1079,1082,1085],{},[399,1080,1081],{},"Disconnected",[399,1083,1084],{},"Gray",[399,1086,1087],{},"Not linked",[384,1089,1090,1093,1096],{},[399,1091,1092],{},"Syncing",[399,1094,1095],{},"Blue",[399,1097,1098],{},"Data transfer in progress",[384,1100,1101,1104,1107],{},[399,1102,1103],{},"Error",[399,1105,1106],{},"Red",[399,1108,1109],{},"Sync failed; check logs",[469,1111,1113],{"id":1112},"order-sync-statuses","Order sync statuses",[378,1115,1116,1124],{},[381,1117,1118],{},[384,1119,1120,1122],{},[387,1121,1058],{},[387,1123,1064],{},[394,1125,1126,1134,1142,1150,1157,1164],{},[384,1127,1128,1131],{},[399,1129,1130],{},"Pending",[399,1132,1133],{},"Order awaiting processing",[384,1135,1136,1139],{},[399,1137,1138],{},"Confirmed",[399,1140,1141],{},"Order confirmed by store",[384,1143,1144,1147],{},[399,1145,1146],{},"Processing",[399,1148,1149],{},"Order being prepared",[384,1151,1152,1154],{},[399,1153,902],{},[399,1155,1156],{},"Order dispatched",[384,1158,1159,1161],{},[399,1160,912],{},[399,1162,1163],{},"Order completed",[384,1165,1166,1168],{},[399,1167,922],{},[399,1169,1170],{},"Order cancelled",[295,1172],{},[298,1174,1176],{"id":1175},"nested-screens","Nested screens",[469,1178,1180],{"id":1179},"abandoned-cart-tab","Abandoned Cart tab",[378,1182,1183,1193],{},[381,1184,1185],{},[384,1186,1187,1190],{},[387,1188,1189],{},"Section",[387,1191,1192],{},"Contents",[394,1194,1195,1203,1211,1219,1226],{},[384,1196,1197,1200],{},[399,1198,1199],{},"Recovery message",[399,1201,1202],{},"Text area with cart variables",[384,1204,1205,1208],{},[399,1206,1207],{},"Delay input",[399,1209,1210],{},"Minutes (numeric)",[384,1212,1213,1216],{},[399,1214,1215],{},"Variable mapping",[399,1217,1218],{},"Shows available placeholders and contact fields",[384,1220,1221,1223],{},[399,1222,732],{},[399,1224,1225],{},"Live preview of the message with sample data",[384,1227,1228,1231],{},[399,1229,1230],{},"Activate toggle",[399,1232,1233],{},"On/Off for cart recovery",[469,1235,1237],{"id":1236},"widget-tab","Widget tab",[378,1239,1240,1248],{},[381,1241,1242],{},[384,1243,1244,1246],{},[387,1245,1189],{},[387,1247,1192],{},[394,1249,1250,1258,1265,1273,1281],{},[384,1251,1252,1255],{},[399,1253,1254],{},"Enable toggle",[399,1256,1257],{},"On/Off",[384,1259,1260,1262],{},[399,1261,766],{},[399,1263,1264],{},"Radio buttons (left/right)",[384,1266,1267,1270],{},[399,1268,1269],{},"Color picker",[399,1271,1272],{},"Hex or visual selector",[384,1274,1275,1278],{},[399,1276,1277],{},"Welcome message",[399,1279,1280],{},"Text input",[384,1282,1283,1286],{},[399,1284,1285],{},"Embed code",[399,1287,1288],{},"Read-only snippet with copy button",[469,1290,1292],{"id":1291},"activity-log","Activity log",[378,1294,1295,1304],{},[381,1296,1297],{},[384,1298,1299,1302],{},[387,1300,1301],{},"Column",[387,1303,639],{},[394,1305,1306,1314,1322,1330],{},[384,1307,1308,1311],{},[399,1309,1310],{},"Timestamp",[399,1312,1313],{},"When the event occurred",[384,1315,1316,1319],{},[399,1317,1318],{},"Event type",[399,1320,1321],{},"Order synced, Contact created, Cart abandoned, etc.",[384,1323,1324,1327],{},[399,1325,1326],{},"Details",[399,1328,1329],{},"Order ID, contact name, or cart ID",[384,1331,1332,1334],{},[399,1333,1058],{},[399,1335,1336],{},"Success, Failed",[295,1338],{},[298,1340,1342],{"id":1341},"connections-to-other-areas","Connections to other areas",[378,1344,1345,1355],{},[381,1346,1347],{},[384,1348,1349,1352],{},[387,1350,1351],{},"Feature",[387,1353,1354],{},"How it connects",[394,1356,1357,1366,1375,1384,1393],{},[384,1358,1359,1363],{},[399,1360,1361],{},[326,1362,231],{"href":89},[399,1364,1365],{},"Synced Salla orders appear in the Orders module",[384,1367,1368,1372],{},[399,1369,1370],{},[326,1371,210],{"href":34},[399,1373,1374],{},"Salla customers become contacts automatically",[384,1376,1377,1381],{},[399,1378,1379],{},[326,1380,173],{"href":39},[399,1382,1383],{},"Target Salla customers with broadcast campaigns",[384,1385,1386,1390],{},[399,1387,1388],{},[326,1389,182],{"href":79},[399,1391,1392],{},"Storefront widget uses Web Chat infrastructure",[384,1394,1395,1401],{},[399,1396,1397],{},[326,1398,1400],{"href":1399},"/product-guide/settings#webhooks","Webhooks",[399,1402,1403,1406,1407,1410],{},[321,1404,1405],{},"order.created",", ",[321,1408,1409],{},"order.updated"," events include Salla orders",[295,1412],{},[298,1414,1416],{"id":1415},"limits-and-plan-behavior","Limits and plan behavior",[378,1418,1419,1432],{},[381,1420,1421],{},[384,1422,1423,1426,1429],{},[387,1424,1425],{},"Plan",[387,1427,1428],{},"Salla integration",[387,1430,1431],{},"Abandoned cart messages/month",[394,1433,1434,1445,1456,1466],{},[384,1435,1436,1439,1442],{},[399,1437,1438],{},"Starter",[399,1440,1441],{},"Not included",[399,1443,1444],{},"—",[384,1446,1447,1450,1453],{},[399,1448,1449],{},"Pro",[399,1451,1452],{},"Included",[399,1454,1455],{},"500",[384,1457,1458,1461,1463],{},[399,1459,1460],{},"Business",[399,1462,1452],{},[399,1464,1465],{},"2,000",[384,1467,1468,1471,1473],{},[399,1469,1470],{},"Enterprise",[399,1472,1452],{},[399,1474,1475],{},"Unlimited",[291,1477,1478],{},"Order and contact sync counts against your plan's respective limits.",[295,1480],{},[298,1482,1484],{"id":1483},"troubleshooting","Troubleshooting",[378,1486,1487,1500],{},[381,1488,1489],{},[384,1490,1491,1494,1497],{},[387,1492,1493],{},"Issue",[387,1495,1496],{},"Cause",[387,1498,1499],{},"Solution",[394,1501,1502,1513,1526,1537,1548,1564],{},[384,1503,1504,1507,1510],{},[399,1505,1506],{},"Connection code invalid",[399,1508,1509],{},"Code expired or already used",[399,1511,1512],{},"Generate a new code in SkyLight Chat",[384,1514,1515,1518,1521],{},[399,1516,1517],{},"Orders not syncing",[399,1519,1520],{},"Sync toggle off or webhook misconfigured",[399,1522,1523,1524],{},"Verify sync is enabled; click ",[312,1525,943],{},[384,1527,1528,1531,1534],{},[399,1529,1530],{},"Cart recovery messages not sending",[399,1532,1533],{},"WhatsApp disconnected or recovery disabled",[399,1535,1536],{},"Enable recovery; reconnect WhatsApp",[384,1538,1539,1542,1545],{},[399,1540,1541],{},"Widget not appearing",[399,1543,1544],{},"Embed code missing or theme cache",[399,1546,1547],{},"Clear theme cache; verify snippet placement",[384,1549,1550,1553,1556],{},[399,1551,1552],{},"Variables showing as placeholders",[399,1554,1555],{},"Incorrect variable syntax",[399,1557,1558,1559,1406,1561,1563],{},"Use exact format: ",[321,1560,651],{},[321,1562,664],{},", etc.",[384,1565,1566,1569,1572],{},[399,1567,1568],{},"Duplicate contacts",[399,1570,1571],{},"Customer already exists with same phone",[399,1573,1574],{},"Contacts are unified by phone; duplicates are skipped",[295,1576],{},[298,1578,1580],{"id":1579},"related-articles","Related articles",[306,1582,1583,1588,1594],{},[309,1584,1585,1587],{},[326,1586,231],{"href":89}," — manage and fulfill orders",[309,1589,1590,1593],{},[326,1591,1592],{"href":34},"WhatsApp Contacts"," — view synced Salla customers",[309,1595,1596,1598],{},[326,1597,182],{"href":79}," — configure the storefront widget",{"title":1600,"searchDepth":1601,"depth":1602,"links":1603},"",1,2,[1604,1605,1606,1607,1619,1620,1623,1628,1629,1630,1631],{"id":300,"depth":1602,"text":301},{"id":375,"depth":1602,"text":376},{"id":433,"depth":1602,"text":434},{"id":466,"depth":1602,"text":467,"children":1608},[1609,1611,1612,1613,1614,1615,1616,1617,1618],{"id":471,"depth":1610,"text":472},3,{"id":496,"depth":1610,"text":497},{"id":539,"depth":1610,"text":540},{"id":601,"depth":1610,"text":602},{"id":741,"depth":1610,"text":742},{"id":802,"depth":1610,"text":803},{"id":840,"depth":1610,"text":841},{"id":937,"depth":1610,"text":938},{"id":947,"depth":1610,"text":948},{"id":970,"depth":1602,"text":971},{"id":1048,"depth":1602,"text":1049,"children":1621},[1622],{"id":1112,"depth":1610,"text":1113},{"id":1175,"depth":1602,"text":1176,"children":1624},[1625,1626,1627],{"id":1179,"depth":1610,"text":1180},{"id":1236,"depth":1610,"text":1237},{"id":1291,"depth":1610,"text":1292},{"id":1341,"depth":1602,"text":1342},{"id":1415,"depth":1602,"text":1416},{"id":1483,"depth":1602,"text":1484},{"id":1579,"depth":1602,"text":1580},"Connect your Salla store to SkyLight Chat for order sync, abandoned cart recovery, storefront chat widget, and automated WhatsApp notifications.","md",null,{},{"icon":96},{"title":93,"description":1632},"ym9Paj3-AvjDgcrBMxnAVXwnHutnqbUlg5_xqXWtDhM",[1640,1642],{"title":88,"path":89,"stem":90,"description":1641,"icon":91,"children":-1},"Create, view, and manage customer orders with line items, status tracking, cancellation, and fulfillment workflows in SkyLight Chat.",{"title":98,"path":99,"stem":100,"description":1643,"icon":101,"children":-1},"Configure general account settings, manage media, generate API keys, set up webhooks, control domain whitelisting, and handle support tickets in SkyLight Chat.",1785928665808]