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It provides at-a-glance metrics, quick actions, and real-time activity monitoring. The navigation system gives you access to every feature through an organized sidebar and header bar.",[300,301],"hr",{},[291,303,305],{"id":304},"who-can-access","Who Can Access",[307,308,309,322],"table",{},[310,311,312],"thead",{},[313,314,315,319],"tr",{},[316,317,318],"th",{},"Role",[316,320,321],{},"Access Level",[323,324,325,334,341],"tbody",{},[313,326,327,331],{},[328,329,330],"td",{},"Owner",[328,332,333],{},"Full access to all dashboard sections",[313,335,336,339],{},[328,337,338],{},"Admin",[328,340,333],{},[313,342,343,346],{},[328,344,345],{},"Agent",[328,347,348],{},"Limited access based on assigned permissions",[300,350],{},[291,352,354],{"id":353},"prerequisites","Prerequisites",[356,357,358,362,365],"ul",{},[359,360,361],"li",{},"Active SkyLight Chat account",[359,363,364],{},"Verified email address",[359,366,367],{},"At least one connected channel (recommended)",[300,369],{},[291,371,373],{"id":372},"full-walkthrough","Full 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settings",[313,723,724,727,731],{},[328,725,726],{},"Telegram",[328,728,729],{},[386,730,46],{},[328,732,733],{},"Telegram connection & settings",[313,735,736,739,744],{},[328,737,738],{},"Instagram",[328,740,741],{},[386,742,743],{},"i-lucide-instagram",[328,745,746],{},"Instagram DM settings",[313,748,749,751,756],{},[328,750,214],{},[328,752,753],{},[386,754,755],{},"i-lucide-linkedin",[328,757,758],{},"LinkedIn messaging",[313,760,761,764,768],{},[328,762,763],{},"Chat Widget",[328,765,766],{},[386,767,185],{},[328,769,770],{},"Website embed widget",[313,772,773,776,781],{},[328,774,775],{},"Salla",[328,777,778],{},[386,779,780],{},"i-lucide-store",[328,782,783],{},"Salla e-commerce integration",[406,785,787],{"id":786},"ai-automation","AI & Automation",[307,789,790,800],{},[310,791,792],{},[313,793,794,796,798],{},[316,795,603],{},[316,797,606],{},[316,799,609],{},[323,801,802,814],{},[313,803,804,807,811],{},[328,805,806],{},"AI 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allows quick navigation:",[380,890,891,902,916],{},[359,892,893,894,897,898,901],{},"Click the search bar or press ",[386,895,896],{},"Cmd+K"," (Mac) / ",[386,899,900],{},"Ctrl+K"," (Windows)",[359,903,904,905],{},"Type to search:\n",[356,906,907,910,913],{},[359,908,909],{},"Contact names or phone numbers",[359,911,912],{},"Menu items",[359,914,915],{},"Recent conversations",[359,917,918,919,922],{},"Press ",[386,920,921],{},"Enter"," or click a result to navigate",[375,924,926],{"id":925},"inbox-quick-access","Inbox Quick Access",[296,928,929],{},"The inbox icon in the header provides:",[356,931,932,938,944],{},[359,933,934,937],{},[419,935,936],{},"Badge count"," — Number of unread messages",[359,939,940,943],{},[419,941,942],{},"Click"," — Navigate directly to Inbox",[359,945,946,949],{},[419,947,948],{},"Red dot"," — Indicates urgent or unassigned conversations",[375,951,953],{"id":952},"language-switcher","Language Switcher",[296,955,956],{},"Toggle between English and Arabic:",[380,958,959,970,973],{},[359,960,961,962,965,966,969],{},"Click the language icon (",[386,963,964],{},"EN"," or ",[386,967,968],{},"AR",")",[359,971,972],{},"Select your preferred language",[359,974,975],{},"The interface updates immediately",[296,977,978],{},"Interface elements that change:",[356,980,981,984,987,990,993],{},[359,982,983],{},"All menu labels",[359,985,986],{},"Button text",[359,988,989],{},"Form labels and placeholders",[359,991,992],{},"Error messages",[359,994,995],{},"Help text",[296,997,998],{},"The layout switches to RTL (right-to-left) for Arabic.",[375,1000,1002],{"id":1001},"profile-menu","Profile Menu",[296,1004,1005],{},"Click your avatar to access:",[307,1007,1008,1017],{},[310,1009,1010],{},[313,1011,1012,1015],{},[316,1013,1014],{},"Option",[316,1016,609],{},[323,1018,1019,1029,1039,1049,1059,1069],{},[313,1020,1021,1026],{},[328,1022,1023],{},[419,1024,1025],{},"My Profile",[328,1027,1028],{},"Edit your name, email, avatar, password",[313,1030,1031,1036],{},[328,1032,1033],{},[419,1034,1035],{},"Notifications",[328,1037,1038],{},"Configure notification preferences",[313,1040,1041,1046],{},[328,1042,1043],{},[419,1044,1045],{},"Subscription",[328,1047,1048],{},"View current plan and billing",[313,1050,1051,1056],{},[328,1052,1053],{},[419,1054,1055],{},"Language",[328,1057,1058],{},"Switch interface language",[313,1060,1061,1066],{},[328,1062,1063],{},[419,1064,1065],{},"Help Center",[328,1067,1068],{},"Access documentation and support",[313,1070,1071,1076],{},[328,1072,1073],{},[419,1074,1075],{},"Logout",[328,1077,1078],{},"End your session",[300,1080],{},[291,1082,1084],{"id":1083},"profile-settings","Profile Settings",[375,1086,1088],{"id":1087},"accessing-profile-settings","Accessing Profile Settings",[380,1090,1091,1098],{},[359,1092,1093,1094,1097],{},"Click your ",[419,1095,1096],{},"avatar"," in the header",[359,1099,1100,1101],{},"Select ",[419,1102,1025],{},[375,1104,1106],{"id":1105},"profile-fields","Profile Fields",[307,1108,1109,1121],{},[310,1110,1111],{},[313,1112,1113,1116,1118],{},[316,1114,1115],{},"Field",[316,1117,609],{},[316,1119,1120],{},"Required",[323,1122,1123,1136,1148,1160,1173,1185],{},[313,1124,1125,1130,1133],{},[328,1126,1127],{},[419,1128,1129],{},"First Name",[328,1131,1132],{},"Your given name",[328,1134,1135],{},"Yes",[313,1137,1138,1143,1146],{},[328,1139,1140],{},[419,1141,1142],{},"Last Name",[328,1144,1145],{},"Your family name",[328,1147,1135],{},[313,1149,1150,1155,1158],{},[328,1151,1152],{},[419,1153,1154],{},"Email",[328,1156,1157],{},"Login email (change requires verification)",[328,1159,1135],{},[313,1161,1162,1167,1170],{},[328,1163,1164],{},[419,1165,1166],{},"Phone",[328,1168,1169],{},"Contact phone number",[328,1171,1172],{},"No",[313,1174,1175,1180,1183],{},[328,1176,1177],{},[419,1178,1179],{},"Avatar",[328,1181,1182],{},"Profile picture (JPG, PNG, max 2MB)",[328,1184,1172],{},[313,1186,1187,1192,1195],{},[328,1188,1189],{},[419,1190,1191],{},"Timezone",[328,1193,1194],{},"Used for scheduling and timestamps",[328,1196,1135],{},[375,1198,1200],{"id":1199},"changing-your-password","Changing Your Password",[380,1202,1203,1208,1214,1220,1226,1229],{},[359,1204,1205,1206],{},"Go to ",[419,1207,1025],{},[359,1209,1210,1211],{},"Click ",[419,1212,1213],{},"Change Password",[359,1215,1216,1217],{},"Enter your ",[419,1218,1219],{},"current password",[359,1221,1216,1222,1225],{},[419,1223,1224],{},"new password"," (min 8 characters)",[359,1227,1228],{},"Confirm the new password",[359,1230,1210,1231],{},[419,1232,1233],{},"Update Password",[375,1235,1237],{"id":1236},"notification-preferences","Notification Preferences",[307,1239,1240,1249],{},[310,1241,1242],{},[313,1243,1244,1247],{},[316,1245,1246],{},"Setting",[316,1248,609],{},[323,1250,1251,1261,1271,1281],{},[313,1252,1253,1258],{},[328,1254,1255],{},[419,1256,1257],{},"Email notifications",[328,1259,1260],{},"Receive digest emails for unread messages",[313,1262,1263,1268],{},[328,1264,1265],{},[419,1266,1267],{},"Browser notifications",[328,1269,1270],{},"Desktop push notifications",[313,1272,1273,1278],{},[328,1274,1275],{},[419,1276,1277],{},"Sound alerts",[328,1279,1280],{},"Play sound for new messages",[313,1282,1283,1288],{},[328,1284,1285],{},[419,1286,1287],{},"Mobile push",[328,1289,1290],{},"Push notifications to mobile app (if installed)",[300,1292],{},[291,1294,1296],{"id":1295},"field-control-glossary","Field & Control Glossary",[375,1298,1300],{"id":1299},"dashboard-controls","Dashboard Controls",[307,1302,1303,1315],{},[310,1304,1305],{},[313,1306,1307,1310,1313],{},[316,1308,1309],{},"Control",[316,1311,1312],{},"Type",[316,1314,609],{},[323,1316,1317,1328,1339,1349],{},[313,1318,1319,1322,1325],{},[328,1320,1321],{},"Period Selector",[328,1323,1324],{},"Dropdown",[328,1326,1327],{},"Filter metrics by time range",[313,1329,1330,1333,1336],{},[328,1331,1332],{},"Refresh",[328,1334,1335],{},"Button",[328,1337,1338],{},"Manually refresh dashboard data",[313,1340,1341,1344,1346],{},[328,1342,1343],{},"Export",[328,1345,1335],{},[328,1347,1348],{},"Download metrics as CSV",[313,1350,1351,1354,1356],{},[328,1352,1353],{},"Widget Settings",[328,1355,606],{},[328,1357,1358],{},"Configure individual widget display",[375,1360,1362],{"id":1361},"header-controls","Header Controls",[307,1364,1365,1375],{},[310,1366,1367],{},[313,1368,1369,1371,1373],{},[316,1370,1309],{},[316,1372,1312],{},[316,1374,609],{},[323,1376,1377,1387,1397,1406],{},[313,1378,1379,1381,1384],{},[328,1380,885],{},[328,1382,1383],{},"Input",[328,1385,1386],{},"Global search with keyboard shortcut",[313,1388,1389,1391,1394],{},[328,1390,628],{},[328,1392,1393],{},"Icon Button",[328,1395,1396],{},"Quick navigation to inbox",[313,1398,1399,1401,1403],{},[328,1400,1055],{},[328,1402,1324],{},[328,1404,1405],{},"EN/AR language toggle",[313,1407,1408,1411,1414],{},[328,1409,1410],{},"Profile",[328,1412,1413],{},"Avatar Button",[328,1415,1416],{},"Access profile menu",[300,1418],{},[291,1420,1422],{"id":1421},"keyboard-shortcuts","Keyboard Shortcuts",[307,1424,1425,1435],{},[310,1426,1427],{},[313,1428,1429,1432],{},[316,1430,1431],{},"Shortcut",[316,1433,1434],{},"Action",[323,1436,1437,1447,1457,1467,1477,1487],{},[313,1438,1439,1444],{},[328,1440,1441],{},[386,1442,1443],{},"Cmd/Ctrl + K",[328,1445,1446],{},"Open global search",[313,1448,1449,1454],{},[328,1450,1451],{},[386,1452,1453],{},"Cmd/Ctrl + I",[328,1455,1456],{},"Go to Inbox",[313,1458,1459,1464],{},[328,1460,1461],{},[386,1462,1463],{},"Cmd/Ctrl + D",[328,1465,1466],{},"Go to Dashboard",[313,1468,1469,1474],{},[328,1470,1471],{},[386,1472,1473],{},"Cmd/Ctrl + B",[328,1475,1476],{},"Go to Bookings",[313,1478,1479,1484],{},[328,1480,1481],{},[386,1482,1483],{},"Cmd/Ctrl + /",[328,1485,1486],{},"Show keyboard shortcuts help",[313,1488,1489,1494],{},[328,1490,1491],{},[386,1492,1493],{},"Esc",[328,1495,1496],{},"Close modals and dialogs",[300,1498],{},[291,1500,1502],{"id":1501},"statuses-badges","Statuses & Badges",[375,1504,1506],{"id":1505},"sidebar-badges","Sidebar Badges",[307,1508,1509,1519],{},[310,1510,1511],{},[313,1512,1513,1516],{},[316,1514,1515],{},"Badge",[316,1517,1518],{},"Meaning",[323,1520,1521,1531,1541,1551],{},[313,1522,1523,1528],{},[328,1524,1525],{},[419,1526,1527],{},"Red number",[328,1529,1530],{},"Unread conversations in that section",[313,1532,1533,1538],{},[328,1534,1535],{},[419,1536,1537],{},"Yellow dot",[328,1539,1540],{},"Pending action required",[313,1542,1543,1548],{},[328,1544,1545],{},[419,1546,1547],{},"Green dot",[328,1549,1550],{},"Feature is active/connected",[313,1552,1553,1558],{},[328,1554,1555],{},[419,1556,1557],{},"Gray dot",[328,1559,1560],{},"Feature is inactive/disconnected",[375,1562,1564],{"id":1563},"header-badges","Header Badges",[307,1566,1567,1578],{},[310,1568,1569],{},[313,1570,1571,1573,1576],{},[316,1572,1515],{},[316,1574,1575],{},"Location",[316,1577,1518],{},[323,1579,1580,1591],{},[313,1581,1582,1585,1588],{},[328,1583,1584],{},"Red circle with number",[328,1586,1587],{},"Inbox icon",[328,1589,1590],{},"Total unread messages",[313,1592,1593,1595,1598],{},[328,1594,1547],{},[328,1596,1597],{},"Profile avatar",[328,1599,1600],{},"Online status",[300,1602],{},[291,1604,1606],{"id":1605},"how-it-connects","How It Connects",[307,1608,1609,1619],{},[310,1610,1611],{},[313,1612,1613,1616],{},[316,1614,1615],{},"Feature",[316,1617,1618],{},"Relationship",[323,1620,1621,1630,1639,1648,1657],{},[313,1622,1623,1627],{},[328,1624,1625],{},[419,1626,628],{},[328,1628,1629],{},"Dashboard \"Unread\" links open the inbox",[313,1631,1632,1636],{},[328,1633,1634],{},[419,1635,210],{},[328,1637,1638],{},"Dashboard contact count links to contact list",[313,1640,1641,1645],{},[328,1642,1643],{},[419,1644,227],{},[328,1646,1647],{},"Pending bookings link to booking calendar",[313,1649,1650,1654],{},[328,1651,1652],{},[419,1653,201],{},[328,1655,1656],{},"Channel status affects available features",[313,1658,1659,1663],{},[328,1660,1661],{},[419,1662,806],{},[328,1664,1665],{},"AI session metrics come from agent activity",[300,1667],{},[291,1669,1671],{"id":1670},"limits-plan-behavior","Limits & Plan Behavior",[307,1673,1674,1690],{},[310,1675,1676],{},[313,1677,1678,1681,1684,1687],{},[316,1679,1680],{},"Aspect",[316,1682,1683],{},"Starter",[316,1685,1686],{},"Pro",[316,1688,1689],{},"Business",[323,1691,1692,1706,1720,1734],{},[313,1693,1694,1697,1700,1703],{},[328,1695,1696],{},"Dashboard refresh rate",[328,1698,1699],{},"60 seconds",[328,1701,1702],{},"30 seconds",[328,1704,1705],{},"Real-time",[313,1707,1708,1711,1714,1717],{},[328,1709,1710],{},"Historical data",[328,1712,1713],{},"30 days",[328,1715,1716],{},"90 days",[328,1718,1719],{},"1 year",[313,1721,1722,1725,1728,1731],{},[328,1723,1724],{},"Export formats",[328,1726,1727],{},"CSV",[328,1729,1730],{},"CSV, Excel",[328,1732,1733],{},"CSV, Excel, PDF",[313,1735,1736,1739,1742,1744],{},[328,1737,1738],{},"Custom widgets",[328,1740,1741],{},"—",[328,1743,1741],{},[328,1745,1746],{},"✓",[300,1748],{},[291,1750,1752],{"id":1751},"troubleshooting","Troubleshooting",[375,1754,1756],{"id":1755},"dashboard-not-loading","Dashboard Not Loading",[296,1758,1759,1762],{},[419,1760,1761],{},"Symptoms:"," Blank screen, spinning loader, error message",[296,1764,1765],{},[419,1766,1767],{},"Solutions:",[380,1769,1770,1773,1776,1779,1782],{},[359,1771,1772],{},"Clear browser cache and cookies",[359,1774,1775],{},"Try incognito/private browsing mode",[359,1777,1778],{},"Disable browser extensions temporarily",[359,1780,1781],{},"Check your internet connection",[359,1783,1784],{},"Try a different browser",[375,1786,1788],{"id":1787},"metrics-showing-zero","Metrics Showing Zero",[296,1790,1791,1793],{},[419,1792,1761],{}," All widgets show 0 despite activity",[296,1795,1796],{},[419,1797,1767],{},[380,1799,1800,1803,1806,1809],{},[359,1801,1802],{},"Check the selected time period",[359,1804,1805],{},"Verify channel connections are active",[359,1807,1808],{},"Wait 1-2 minutes for data sync",[359,1810,1811],{},"Click the refresh button",[375,1813,1815],{"id":1814},"sidebar-menu-items-missing","Sidebar Menu Items Missing",[296,1817,1818,1820],{},[419,1819,1761],{}," Expected menu items not visible",[296,1822,1823],{},[419,1824,1767],{},[380,1826,1827,1830,1833],{},[359,1828,1829],{},"Verify your role has required permissions",[359,1831,1832],{},"Check if feature requires plan upgrade",[359,1834,1835],{},"Contact your account admin",[375,1837,1839],{"id":1838},"language-not-changing","Language Not Changing",[296,1841,1842,1844],{},[419,1843,1761],{}," Interface stays in previous language",[296,1846,1847],{},[419,1848,1767],{},[380,1850,1851,1861,1864],{},[359,1852,1853,1854,1857,1858,969],{},"Hard refresh the page (",[386,1855,1856],{},"Cmd+Shift+R"," / ",[386,1859,1860],{},"Ctrl+Shift+R",[359,1862,1863],{},"Clear browser cache",[359,1865,1866],{},"Log out and log back in",[300,1868],{},[291,1870,1872],{"id":1871},"related-articles","Related Articles",[356,1874,1875,1881,1886,1891],{},[359,1876,1877],{},[1878,1879,1880],"a",{"href":19},"Team Members & Permissions",[359,1882,1883],{},[1878,1884,1885],{"href":24},"Connect WhatsApp",[359,1887,1888],{},[1878,1889,1890],{"href":59},"Unified Inbox",[359,1892,1893],{},[1878,1894,169],{"href":69},{"title":1896,"searchDepth":1897,"depth":1898,"links":1899},"",1,2,[1900,1901,1902,1903,1909,1913,1920,1926,1930,1931,1935,1936,1937,1943],{"id":293,"depth":1898,"text":294},{"id":304,"depth":1898,"text":305},{"id":353,"depth":1898,"text":354},{"id":372,"depth":1898,"text":373,"children":1904},[1905,1907,1908],{"id":377,"depth":1906,"text":378},3,{"id":400,"depth":1906,"text":401},{"id":535,"depth":1906,"text":536},{"id":564,"depth":1898,"text":565,"children":1910},[1911,1912],{"id":568,"depth":1906,"text":569},{"id":589,"depth":1906,"text":590},{"id":873,"depth":1898,"text":874,"children":1914},[1915,1916,1917,1918,1919],{"id":877,"depth":1906,"text":878},{"id":884,"depth":1906,"text":885},{"id":925,"depth":1906,"text":926},{"id":952,"depth":1906,"text":953},{"id":1001,"depth":1906,"text":1002},{"id":1083,"depth":1898,"text":1084,"children":1921},[1922,1923,1924,1925],{"id":1087,"depth":1906,"text":1088},{"id":1105,"depth":1906,"text":1106},{"id":1199,"depth":1906,"text":1200},{"id":1236,"depth":1906,"text":1237},{"id":1295,"depth":1898,"text":1296,"children":1927},[1928,1929],{"id":1299,"depth":1906,"text":1300},{"id":1361,"depth":1906,"text":1362},{"id":1421,"depth":1898,"text":1422},{"id":1501,"depth":1898,"text":1502,"children":1932},[1933,1934],{"id":1505,"depth":1906,"text":1506},{"id":1563,"depth":1906,"text":1564},{"id":1605,"depth":1898,"text":1606},{"id":1670,"depth":1898,"text":1671},{"id":1751,"depth":1898,"text":1752,"children":1938},[1939,1940,1941,1942],{"id":1755,"depth":1906,"text":1756},{"id":1787,"depth":1906,"text":1788},{"id":1814,"depth":1906,"text":1815},{"id":1838,"depth":1906,"text":1839},{"id":1871,"depth":1898,"text":1872},"Complete tour of the SkyLight Chat dashboard — sidebar groups, header controls, quick actions, profile settings, and language switching.","md",null,{},{"icon":16},{"title":13,"description":1944},"GMdG0EGtbMN92iTqexKXoKRz8lC5U415xKOA_mOumyA",[1952,1954],{"title":10,"path":6,"stem":7,"description":1953,"icon":11,"children":-1},"Complete walkthrough of the SkyLight Chat dashboard — every screen, control, and workflow explained for new and experienced users.",{"title":18,"path":19,"stem":20,"description":1955,"icon":21,"children":-1},"Invite team members, assign roles, and configure granular permissions to control access to every SkyLight Chat feature.",1785928663114]