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operational",[312,1018,1019,1023,1025],{},[327,1020,1021],{},[368,1022,981],{},[327,1024,984],{},[327,1026,1027],{},"Access blocked",[312,1029,1030,1035,1037],{},[327,1031,1032],{},[368,1033,1034],{},"Pending Setup",[327,1036,971],{},[327,1038,1039],{},"Awaiting admin activation",[299,1041],{},[290,1043,1045],{"id":1044},"how-it-connects","How It Connects",[306,1047,1048,1058],{},[309,1049,1050],{},[312,1051,1052,1055],{},[315,1053,1054],{},"Feature",[315,1056,1057],{},"Relationship",[322,1059,1060,1069,1078,1087,1097],{},[312,1061,1062,1066],{},[327,1063,1064],{},[368,1065,598],{},[327,1067,1068],{},"Each client is an isolated workspace",[312,1070,1071,1075],{},[327,1072,1073],{},[368,1074,618],{},[327,1076,1077],{},"Usage feeds into billing calculations",[312,1079,1080,1084],{},[327,1081,1082],{},[368,1083,628],{},[327,1085,1086],{},"Applies across client-visible interfaces",[312,1088,1089,1094],{},[327,1090,1091],{},[368,1092,1093],{},"API",[327,1095,1096],{},"Automates partner 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Limits",[306,1166,1167,1175],{},[309,1168,1169],{},[312,1170,1171,1173],{},[315,1172,1125],{},[315,1174,1128],{},[322,1176,1177,1184,1190,1197],{},[312,1178,1179,1181],{},[327,1180,1135],{},[327,1182,1183],{},"Unlimited",[312,1185,1186,1188],{},[327,1187,1143],{},[327,1189,1183],{},[312,1191,1192,1194],{},[327,1193,1150],{},[327,1195,1196],{},"600",[312,1198,1199,1201],{},[327,1200,1158],{},[327,1202,1203],{},"10",[299,1205],{},[290,1207,1209],{"id":1208},"getting-started-checklist","Getting Started Checklist",[362,1211,1212,1215,1218,1221,1224,1227,1230],{},[365,1213,1214],{},"☐ Log in to Partner Portal",[365,1216,1217],{},"☐ Review your partner profile and settings",[365,1219,1220],{},"☐ Set up branding (logo, colors)",[365,1222,1223],{},"☐ Create your first client workspace",[365,1225,1226],{},"☐ Test login-as functionality",[365,1228,1229],{},"☐ Configure webhook endpoints (optional)",[365,1231,1232],{},"☐ Review API documentation (optional)",[299,1234],{},[290,1236,1238],{"id":1237},"troubleshooting","Troubleshooting",[397,1240,1242],{"id":1241},"cannot-access-partner-portal","Cannot Access Partner Portal",[295,1244,1245,1248],{},[368,1246,1247],{},"Symptoms:"," Login fails or redirects to regular dashboard",[295,1250,1251],{},[368,1252,1253],{},"Solutions:",[362,1255,1256,1259,1262,1265],{},[365,1257,1258],{},"Ensure you're using partner login URL",[365,1260,1261],{},"Use partner-specific credentials (not regular account)",[365,1263,1264],{},"Check if partnership is approved and active",[365,1266,1267],{},"Contact partner support if issue persists",[397,1269,1271],{"id":1270},"client-seat-limit-reached","Client Seat Limit Reached",[295,1273,1274,1276],{},[368,1275,1247],{}," Cannot create new client workspaces",[295,1278,1279],{},[368,1280,1253],{},[362,1282,1283,1286,1289,1292],{},[365,1284,1285],{},"Review current client list for inactive accounts",[365,1287,1288],{},"Suspend unused client workspaces to free slots",[365,1290,1291],{},"Upgrade to higher partner tier",[365,1293,1294],{},"Contact sales for temporary increase",[397,1296,1298],{"id":1297},"partner-api-not-working","Partner API Not Working",[295,1300,1301,1303],{},[368,1302,1247],{}," API calls return 401 or 403",[295,1305,1306],{},[368,1307,1253],{},[362,1309,1310,1313,1316,1319],{},[365,1311,1312],{},"Verify using partner API key (pk_live_...)",[365,1314,1315],{},"Check key hasn't expired",[365,1317,1318],{},"Ensure API is enabled for your partner tier",[365,1320,1321],{},"Review rate limit status",[299,1323],{},[290,1325,1327],{"id":1326},"related-articles","Related Articles",[546,1329,1330,1336,1341],{},[365,1331,1332],{},[1333,1334,1335],"a",{"href":117},"Create & Manage Accounts",[365,1337,1338],{},[1333,1339,1340],{"href":122},"Login as Client",[365,1342,1343],{},[1333,1344,1345],{"href":207},"Partners API",{"title":484,"searchDepth":1347,"depth":1348,"links":1349},1,2,[1350,1351,1352,1353,1359,1360,1364,1371,1375,1379,1380,1384,1385,1390],{"id":292,"depth":1348,"text":293},{"id":303,"depth":1348,"text":304},{"id":356,"depth":1348,"text":357},{"id":394,"depth":1348,"text":395,"children":1354},[1355,1357,1358],{"id":399,"depth":1356,"text":400},3,{"id":470,"depth":1356,"text":471},{"id":540,"depth":1356,"text":541},{"id":567,"depth":1348,"text":568},{"id":656,"depth":1348,"text":657,"children":1361},[1362,1363],{"id":660,"depth":1356,"text":661},{"id":684,"depth":1356,"text":685},{"id":710,"depth":1348,"text":711,"children":1365},[1366,1367,1368,1369,1370],{"id":714,"depth":1356,"text":715},{"id":735,"depth":1356,"text":736},{"id":753,"depth":1356,"text":754},{"id":771,"depth":1356,"text":772},{"id":789,"depth":1356,"text":790},{"id":809,"depth":1348,"text":810,"children":1372},[1373,1374],{"id":813,"depth":1356,"text":814},{"id":867,"depth":1356,"text":868},{"id":926,"depth":1348,"text":927,"children":1376},[1377,1378],{"id":930,"depth":1356,"text":931},{"id":990,"depth":1356,"text":991},{"id":1044,"depth":1348,"text":1045},{"id":1111,"depth":1348,"text":1112,"children":1381},[1382,1383],{"id":1115,"depth":1356,"text":1116},{"id":1163,"depth":1356,"text":1164},{"id":1208,"depth":1348,"text":1209},{"id":1237,"depth":1348,"text":1238,"children":1386},[1387,1388,1389],{"id":1241,"depth":1356,"text":1242},{"id":1270,"depth":1356,"text":1271},{"id":1297,"depth":1356,"text":1298},{"id":1326,"depth":1348,"text":1327},"Introduction to the SkyLight Chat Partner Program — manage client workspaces, track usage, customize branding, and grow your business as a reseller or agency.","md",null,{},{"icon":114},{"title":111,"description":1391},"-2m7mAJnsTnmSb60hxwG79ACLDvIO6nmjz0d1JqUqcs",[1399,1401],{"title":108,"path":104,"stem":105,"description":1400,"icon":109,"children":-1},"Help for SkyLight Chat partners — create sub-accounts, assign plans, track referrals, and log in as clients.",{"title":116,"path":117,"stem":118,"description":1402,"icon":119,"children":-1},"Complete guide to creating client workspaces, assigning plans, configuring primary users, monitoring usage, and managing client lifecycles as a SkyLight Chat partner.",1785928660822]