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Each workspace operates independently with its own contacts, channels, team members, and settings — while you maintain oversight and control from the Partner Portal.",[299,300],"hr",{},[290,302,304],{"id":303},"who-can-access","Who Can Access",[306,307,308,321],"table",{},[309,310,311],"thead",{},[312,313,314,318],"tr",{},[315,316,317],"th",{},"Requirement",[315,319,320],{},"Details",[322,323,324,333,341],"tbody",{},[312,325,326,330],{},[327,328,329],"td",{},"Account Type",[327,331,332],{},"Partner account (Agency or Enterprise)",[312,334,335,338],{},[327,336,337],{},"Permission",[327,339,340],{},"Partner admin or authorized team member",[312,342,343,346],{},[327,344,345],{},"Access",[327,347,348],{},"Partner Portal → Clients",[299,350],{},[290,352,354],{"id":353},"prerequisites","Prerequisites",[356,357,358,362,365],"ul",{},[359,360,361],"li",{},"Active partner account",[359,363,364],{},"Available client seats on your plan",[359,366,367],{},"Client's company and admin information ready",[299,369],{},[290,371,373],{"id":372},"full-walkthrough","Full Walkthrough",[375,376,378],"h3",{"id":377},"creating-a-new-client-workspace","Creating a New Client Workspace",[380,381,382,390,396,423,454,465,485,490],"ol",{},[359,383,384,385,389],{},"Navigate to ",[386,387,388],"strong",{},"Clients"," in the Partner Portal",[359,391,392,393],{},"Click ",[386,394,395],{},"+ Create Client",[359,397,398,399,402,403],{},"Fill in ",[386,400,401],{},"Company Information",":\n",[356,404,405,411,417],{},[359,406,407,410],{},[386,408,409],{},"Company Name"," — Client's business name (required)",[359,412,413,416],{},[386,414,415],{},"Country"," — Select from dropdown (affects timezone)",[359,418,419,422],{},[386,420,421],{},"Timezone"," — Auto-set from country, can override",[359,424,398,425,428,429],{},[386,426,427],{},"Primary User"," (Admin):\n",[356,430,431,437,442,448],{},[359,432,433,436],{},[386,434,435],{},"First Name"," — Required",[359,438,439,436],{},[386,440,441],{},"Last Name",[359,443,444,447],{},[386,445,446],{},"Email"," — Required, must be unique across all accounts",[359,449,450,453],{},[386,451,452],{},"Phone"," — Optional (E.164 format)",[359,455,456,457,402,460],{},"Select ",[386,458,459],{},"Plan",[356,461,462],{},[359,463,464],{},"Test, kickoff, Sky pro, or Entreprise (based on your partner tier)",[359,466,467,468,402,471],{},"Configure ",[386,469,470],{},"Options",[356,472,473,479],{},[359,474,475,478],{},[386,476,477],{},"Send Invitation Email"," — On by default",[359,480,481,484],{},[386,482,483],{},"Skip Invite"," — Create without sending email",[359,486,392,487],{},[386,488,489],{},"Create Client",[359,491,492],{},"Workspace is created immediately",[375,494,496],{"id":495},"client-creation-response","Client Creation Response",[295,498,499],{},"After creation, you receive:",[356,501,502,508,514,520],{},[359,503,504,507],{},[386,505,506],{},"Client ID"," — Unique workspace identifier",[359,509,510,513],{},[386,511,512],{},"Dashboard URL"," — Direct login link for client",[359,515,516,519],{},[386,517,518],{},"Admin Credentials"," — If email skipped, temporary password provided",[359,521,522,525],{},[386,523,524],{},"Setup Status"," — Pending setup or active",[375,527,529],{"id":528},"viewing-client-details","Viewing Client Details",[380,531,532,535],{},[359,533,534],{},"Click on any client row",[359,536,537,538],{},"View the client detail screen:\n",[356,539,540,543,546,549,552,555],{},[359,541,542],{},"Company information",[359,544,545],{},"Primary user details",[359,547,548],{},"Current plan and limits",[359,550,551],{},"Usage statistics",[359,553,554],{},"Channel connections",[359,556,557],{},"Team member count",[375,559,561],{"id":560},"updating-client-information","Updating Client Information",[380,563,564,567,573,586],{},[359,565,566],{},"Open client details",[359,568,392,569,572],{},[386,570,571],{},"Edit"," or use inline editing",[359,574,575,576],{},"Modifiable fields:\n",[356,577,578,581,583],{},[359,579,580],{},"Company name",[359,582,421],{},[359,584,585],{},"Plan (with options for immediate or next-cycle)",[359,587,392,588],{},[386,589,590],{},"Save Changes",[375,592,594],{"id":593},"changing-a-clients-plan","Changing a Client's Plan",[380,596,597,599,604,607,624],{},[359,598,566],{},[359,600,392,601],{},[386,602,603],{},"Change Plan",[359,605,606],{},"Select new plan",[359,608,609,610],{},"Choose timing:\n",[356,611,612,618],{},[359,613,614,617],{},[386,615,616],{},"Immediate"," — Takes effect now",[359,619,620,623],{},[386,621,622],{},"Next Billing Cycle"," — Takes effect at renewal",[359,625,626],{},"Confirm the change",[628,629,632],"callout",{"color":630,"icon":631},"primary","i-lucide-info",[295,633,634],{},"Plan downgrades may affect client features. Review the confirmation modal for impact details.",[375,636,638],{"id":637},"suspending-a-client","Suspending a Client",[295,640,641],{},"Suspension blocks access while preserving data:",[380,643,644,646,652,655],{},[359,645,566],{},[359,647,392,648,651],{},[386,649,650],{},"Suspend"," or use row actions (•••)",[359,653,654],{},"Enter optional reason (for your records)",[359,656,392,657],{},[386,658,659],{},"Confirm Suspension",[295,661,662],{},"Effects of suspension:",[356,664,665,668,671,674,677],{},[359,666,667],{},"Client admin and team cannot log in",[359,669,670],{},"API calls from client return 403",[359,672,673],{},"Channels continue receiving (messages queue)",[359,675,676],{},"Data is fully preserved",[359,678,679],{},"Partner can still access via Login As",[375,681,683],{"id":682},"reactivating-a-client","Reactivating a Client",[380,685,686,689,694,697],{},[359,687,688],{},"Open suspended client details",[359,690,392,691],{},[386,692,693],{},"Reactivate",[359,695,696],{},"Confirm reactivation",[359,698,699],{},"Client access is restored immediately",[375,701,703],{"id":702},"deleting-a-client","Deleting a Client",[295,705,706],{},"Permanent deletion — use with caution:",[380,708,709,711,717,739,742],{},[359,710,566],{},[359,712,392,713,716],{},[386,714,715],{},"Delete"," (in danger zone)",[359,718,719,720],{},"Review the deletion warning:\n",[356,721,722,725,728,731,734],{},[359,723,724],{},"All contacts will be deleted",[359,726,727],{},"All messages will be deleted",[359,729,730],{},"All team members removed",[359,732,733],{},"Channels disconnected",[359,735,736],{},[386,737,738],{},"This cannot be undone",[359,740,741],{},"Type the company name to confirm",[359,743,392,744],{},[386,745,746],{},"Delete Permanently",[299,748],{},[290,750,752],{"id":751},"field-control-glossary","Field & Control Glossary",[375,754,756],{"id":755},"create-client-form","Create Client 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Email",[327,844,446],{},[327,846,786],{},[327,848,849],{},"Must be unique globally",[312,851,852,855,857,859],{},[327,853,854],{},"Primary User Phone",[327,856,452],{},[327,858,799],{},[327,860,861],{},"E.164 format preferred",[312,863,864,866,868,870],{},[327,865,459],{},[327,867,796],{},[327,869,786],{},[327,871,872],{},"Test, kickoff, Sky pro, or Entreprise",[312,874,875,877,880,882],{},[327,876,483],{},[327,878,879],{},"Toggle",[327,881,799],{},[327,883,884],{},"Don't send welcome email",[375,886,888],{"id":887},"client-detail-fields","Client Detail Fields",[306,890,891,901],{},[309,892,893],{},[312,894,895,897,899],{},[315,896,765],{},[315,898,768],{},[315,900,774],{},[322,902,903,912,922,932,942,952,963],{},[312,904,905,907,909],{},[327,906,409],{},[327,908,783],{},[327,910,911],{},"Display name",[312,913,914,917,919],{},[327,915,916],{},"Slug",[327,918,783],{},[327,920,921],{},"URL-safe identifier (auto-generated)",[312,923,924,926,929],{},[327,925,459],{},[327,927,928],{},"Badge",[327,930,931],{},"Current subscription",[312,933,934,937,939],{},[327,935,936],{},"Status",[327,938,928],{},[327,940,941],{},"Active, Suspended, Pending",[312,943,944,946,949],{},[327,945,427],{},[327,947,948],{},"Link",[327,950,951],{},"Admin contact details",[312,953,954,957,960],{},[327,955,956],{},"Created At",[327,958,959],{},"Date",[327,961,962],{},"When workspace was created",[312,964,965,968,970],{},[327,966,967],{},"Suspended At",[327,969,959],{},[327,971,972],{},"When suspended (if applicable)",[375,974,976],{"id":975},"usage-metrics","Usage Metrics",[306,978,979,988],{},[309,980,981],{},[312,982,983,986],{},[315,984,985],{},"Metric",[315,987,774],{},[322,989,990,997,1005,1012,1020],{},[312,991,992,994],{},[327,993,210],{},[327,995,996],{},"Total contacts in workspace",[312,998,999,1002],{},[327,1000,1001],{},"Messages This Month",[327,1003,1004],{},"Sent + received this billing period",[312,1006,1007,1009],{},[327,1008,244],{},[327,1010,1011],{},"Number of team accounts",[312,1013,1014,1017],{},[327,1015,1016],{},"Channels Connected",[327,1018,1019],{},"Active channel integrations",[312,1021,1022,1025],{},[327,1023,1024],{},"AI Sessions",[327,1026,1027],{},"AI agent conversations",[375,1029,1031],{"id":1030},"actions-menu","Actions Menu (•••)",[306,1033,1034,1043],{},[309,1035,1036],{},[312,1037,1038,1041],{},[315,1039,1040],{},"Action",[315,1042,774],{},[322,1044,1045,1054,1063,1073,1083,1092,1101],{},[312,1046,1047,1051],{},[327,1048,1049],{},[386,1050,571],{},[327,1052,1053],{},"Modify client details",[312,1055,1056,1060],{},[327,1057,1058],{},[386,1059,603],{},[327,1061,1062],{},"Upgrade or downgrade",[312,1064,1065,1070],{},[327,1066,1067],{},[386,1068,1069],{},"View Usage",[327,1071,1072],{},"Detailed usage report",[312,1074,1075,1080],{},[327,1076,1077],{},[386,1078,1079],{},"Login As",[327,1081,1082],{},"Access client dashboard",[312,1084,1085,1089],{},[327,1086,1087],{},[386,1088,650],{},[327,1090,1091],{},"Block client access",[312,1093,1094,1098],{},[327,1095,1096],{},[386,1097,693],{},[327,1099,1100],{},"Restore suspended client",[312,1102,1103,1107],{},[327,1104,1105],{},[386,1106,715],{},[327,1108,1109],{},"Permanently remove (danger)",[299,1111],{},[290,1113,1115],{"id":1114},"statuses-badges","Statuses & Badges",[375,1117,1119],{"id":1118},"client-status","Client Status",[306,1121,1122,1133],{},[309,1123,1124],{},[312,1125,1126,1128,1130],{},[315,1127,936],{},[315,1129,928],{},[315,1131,1132],{},"Meaning",[322,1134,1135,1148,1161],{},[312,1136,1137,1142,1145],{},[327,1138,1139],{},[386,1140,1141],{},"Active",[327,1143,1144],{},"🟢 Green",[327,1146,1147],{},"Workspace fully operational",[312,1149,1150,1155,1158],{},[327,1151,1152],{},[386,1153,1154],{},"Suspended",[327,1156,1157],{},"🔴 Red",[327,1159,1160],{},"Access blocked, data preserved",[312,1162,1163,1168,1171],{},[327,1164,1165],{},[386,1166,1167],{},"Pending Setup",[327,1169,1170],{},"🟡 Yellow",[327,1172,1173],{},"Awaiting admin first login",[375,1175,1177],{"id":1176},"plan-badges","Plan Badges",[306,1179,1180,1191],{},[309,1181,1182],{},[312,1183,1184,1186,1189],{},[315,1185,459],{},[315,1187,1188],{},"Badge Color",[315,1190,774],{},[322,1192,1193,1206,1219],{},[312,1194,1195,1200,1203],{},[327,1196,1197],{},[386,1198,1199],{},"Starter",[327,1201,1202],{},"Gray",[327,1204,1205],{},"Basic features",[312,1207,1208,1213,1216],{},[327,1209,1210],{},[386,1211,1212],{},"Pro",[327,1214,1215],{},"Blue",[327,1217,1218],{},"Standard features + AI",[312,1220,1221,1226,1229],{},[327,1222,1223],{},[386,1224,1225],{},"Business",[327,1227,1228],{},"Purple",[327,1230,1231],{},"Advanced features",[299,1233],{},[290,1235,1237],{"id":1236},"nested-screens","Nested Screens",[375,1239,1241],{"id":1240},"create-client-modal","Create Client Modal",[1243,1244,1249],"pre",{"className":1245,"code":1247,"language":1248},[1246],"language-text","┌─────────────────────────────────────────────────────────────────────────────┐\n│ Create Client Workspace                                                 [X] │\n├─────────────────────────────────────────────────────────────────────────────┤\n│                                                                              │\n│ Company Information                                                          │\n│ ┌─────────────────────────────────────────────────────────────────────────┐ │\n│ │ Company Name *                                                           │ │\n│ │ [Gulf Logistics                                                        ]│ │\n│ └─────────────────────────────────────────────────────────────────────────┘ │\n│                                                                              │\n│ ┌─────────────────────────────┐  ┌─────────────────────────────┐           │\n│ │ Country                      │  │ Timezone                    │           │\n│ │ [Saudi Arabia             ▼]│  │ [Asia/Riyadh             ▼]│           │\n│ └─────────────────────────────┘  └─────────────────────────────┘           │\n│                                                                              │\n│ Primary User (Admin)                                                         │\n│ ┌─────────────────────────────┐  ┌─────────────────────────────┐           │\n│ │ First Name *                 │  │ Last Name *                 │           │\n│ │ [Khalid                    ]│  │ [Nasser                    ]│           │\n│ └─────────────────────────────┘  └─────────────────────────────┘           │\n│                                                                              │\n│ ┌─────────────────────────────────────────────────────────────────────────┐ │\n│ │ Email *                                                                  │ │\n│ │ [khalid@gulflogistics.sa                                               ]│ │\n│ └─────────────────────────────────────────────────────────────────────────┘ │\n│                                                                              │\n│ ┌─────────────────────────────────────────────────────────────────────────┐ │\n│ │ Phone                                                                    │ │\n│ │ [+966507654321                                                         ]│ │\n│ └─────────────────────────────────────────────────────────────────────────┘ │\n│                                                                              │\n│ Subscription                                                                 │\n│ ┌─────────────────────────────────────────────────────────────────────────┐ │\n│ │ Plan *                                                                   │ │\n│ │ [Pro                                                                  ▼]│ │\n│ └─────────────────────────────────────────────────────────────────────────┘ │\n│                                                                              │\n│ ☑ Send invitation email to primary user                                     │\n│                                                                              │\n│                                         [Cancel]  [Create Client]            │\n└─────────────────────────────────────────────────────────────────────────────┘\n","text",[1250,1251,1247],"code",{"__ignoreMap":1252},"",[375,1254,1256],{"id":1255},"client-detail-view","Client Detail View",[1243,1258,1261],{"className":1259,"code":1260,"language":1248},[1246],"┌─────────────────────────────────────────────────────────────────────────────┐\n│ ← Back to Clients                                                            │\n│                                                                              │\n│ Gulf Logistics                                       Pro    🟢 Active        │\n│ Created: Mar 14, 2026                                                        │\n├─────────────────────────────────────────────────────────────────────────────┤\n│                                                                              │\n│ ┌─────────────────────────────────────┐  ┌─────────────────────────────────┐│\n│ │ Primary User                         │  │ Usage This Month                ││\n│ │                                      │  │                                 ││\n│ │ Khalid Nasser                        │  │ Contacts:    1,240              ││\n│ │ khalid@gulflogistics.sa              │  │ Messages:    4,520              ││\n│ │ +966 50 765 4321                     │  │ Team:        3 members          ││\n│ │                                      │  │ AI Sessions: 234                ││\n│ └─────────────────────────────────────┘  └─────────────────────────────────┘│\n│                                                                              │\n│ Connected Channels                                                           │\n│ ┌─────────────────────────────────────────────────────────────────────────┐ │\n│ │ ✓ WhatsApp  +966 50 123 4567        Connected Mar 10, 2026              │ │\n│ │ ○ Telegram  Not connected                                                │ │\n│ │ ○ Instagram Not connected                                                │ │\n│ └─────────────────────────────────────────────────────────────────────────┘ │\n│                                                                              │\n│ [Login As Client]  [View Full Usage]  [Change Plan]  [Suspend]              │\n│                                                                              │\n└─────────────────────────────────────────────────────────────────────────────┘\n",[1250,1262,1260],{"__ignoreMap":1252},[375,1264,1266],{"id":1265},"suspend-confirmation","Suspend Confirmation",[1243,1268,1271],{"className":1269,"code":1270,"language":1248},[1246],"┌─────────────────────────────────────────────────────────────────────────────┐\n│ Suspend Client                                                          [X] │\n├─────────────────────────────────────────────────────────────────────────────┤\n│                                                                              │\n│ You are about to suspend Gulf Logistics.                                    │\n│                                                                              │\n│ What happens when you suspend:                                              │\n│ • Client admin and team members cannot log in                               │\n│ • API access returns 403 Forbidden                                          │\n│ • Incoming messages are queued (not lost)                                   │\n│ • All data is preserved                                                     │\n│ • You can still access via \"Login As\"                                       │\n│                                                                              │\n│ Reason for suspension (optional):                                           │\n│ ┌─────────────────────────────────────────────────────────────────────────┐ │\n│ │ Non-payment — Invoice #1234 overdue                                     │ │\n│ └─────────────────────────────────────────────────────────────────────────┘ │\n│                                                                              │\n│                                        [Cancel]  [Suspend Client]            │\n└─────────────────────────────────────────────────────────────────────────────┘\n",[1250,1272,1270],{"__ignoreMap":1252},[299,1274],{},[290,1276,1278],{"id":1277},"how-it-connects","How It Connects",[306,1280,1281,1291],{},[309,1282,1283],{},[312,1284,1285,1288],{},[315,1286,1287],{},"Feature",[315,1289,1290],{},"Relationship",[322,1292,1293,1303,1313,1323,1332],{},[312,1294,1295,1300],{},[327,1296,1297],{},[386,1298,1299],{},"Partner Dashboard",[327,1301,1302],{},"Client counts feed overview metrics",[312,1304,1305,1310],{},[327,1306,1307],{},[386,1308,1309],{},"Usage Reports",[327,1311,1312],{},"Per-client usage aggregates here",[312,1314,1315,1320],{},[327,1316,1317],{},[386,1318,1319],{},"Billing",[327,1321,1322],{},"Client plans affect partner billing",[312,1324,1325,1329],{},[327,1326,1327],{},[386,1328,1079],{},[327,1330,1331],{},"Direct access to client workspaces",[312,1333,1334,1339],{},[327,1335,1336],{},[386,1337,1338],{},"Webhooks",[327,1340,1341],{},"Client events trigger partner webhooks",[299,1343],{},[290,1345,1347],{"id":1346},"limits-plan-behavior","Limits & Plan Behavior",[375,1349,1351],{"id":1350},"partner-tier-limits","Partner Tier Limits",[306,1353,1354,1367],{},[309,1355,1356],{},[312,1357,1358,1361,1364],{},[315,1359,1360],{},"Limit",[315,1362,1363],{},"Agency",[315,1365,1366],{},"Enterprise",[322,1368,1369,1380,1391,1401],{},[312,1370,1371,1374,1377],{},[327,1372,1373],{},"Client workspaces",[327,1375,1376],{},"50",[327,1378,1379],{},"Unlimited",[312,1381,1382,1385,1388],{},[327,1383,1384],{},"Plans available",[327,1386,1387],{},"Test, kickoff, Sky pro, Entreprise",[327,1389,1390],{},"All + Custom",[312,1392,1393,1396,1399],{},[327,1394,1395],{},"Bulk operations",[327,1397,1398],{},"✓",[327,1400,1398],{},[312,1402,1403,1406,1408],{},[327,1404,1405],{},"API client management",[327,1407,1398],{},[327,1409,1398],{},[375,1411,1413],{"id":1412},"client-plan-features","Client Plan Features",[306,1415,1416,1434],{},[309,1417,1418],{},[312,1419,1420,1422,1425,1428,1431],{},[315,1421,1287],{},[315,1423,1424],{},"Test",[315,1426,1427],{},"kickoff",[315,1429,1430],{},"Sky pro",[315,1432,1433],{},"Entreprise",[322,1435,1436,1451,1465,1481,1495,1508,1520],{},[312,1437,1438,1440,1442,1445,1448],{},[327,1439,210],{},[327,1441,1376],{},[327,1443,1444],{},"1,000",[327,1446,1447],{},"5,000",[327,1449,1450],{},"10,000",[312,1452,1453,1456,1458,1460,1462],{},[327,1454,1455],{},"Conversations",[327,1457,1376],{},[327,1459,1444],{},[327,1461,1447],{},[327,1463,1464],{},"15,000",[312,1466,1467,1470,1473,1475,1478],{},[327,1468,1469],{},"Team members",[327,1471,1472],{},"1",[327,1474,1472],{},[327,1476,1477],{},"3",[327,1479,1480],{},"5",[312,1482,1483,1486,1489,1491,1493],{},[327,1484,1485],{},"WhatsApp",[327,1487,1488],{},"—",[327,1490,1398],{},[327,1492,1398],{},[327,1494,1398],{},[312,1496,1497,1500,1502,1504,1506],{},[327,1498,1499],{},"Telegram / Instagram",[327,1501,1488],{},[327,1503,1488],{},[327,1505,1398],{},[327,1507,1398],{},[312,1509,1510,1512,1514,1516,1518],{},[327,1511,214],{},[327,1513,1488],{},[327,1515,1488],{},[327,1517,1488],{},[327,1519,1398],{},[312,1521,1522,1525,1527,1529,1531],{},[327,1523,1524],{},"API",[327,1526,1398],{},[327,1528,1488],{},[327,1530,1398],{},[327,1532,1398],{},[299,1534],{},[290,1536,1538],{"id":1537},"troubleshooting","Troubleshooting",[375,1540,1542],{"id":1541},"cannot-create-client","Cannot Create Client",[295,1544,1545,1548],{},[386,1546,1547],{},"Symptoms:"," Create button disabled or returns error",[295,1550,1551],{},[386,1552,1553],{},"Solutions:",[380,1555,1556,1559,1562,1565],{},[359,1557,1558],{},"Check if you've reached client seat limit",[359,1560,1561],{},"Verify email isn't already in use",[359,1563,1564],{},"Ensure all required fields are filled",[359,1566,1567],{},"Check partner account is active",[375,1569,1571],{"id":1570},"client-invitation-not-received","Client Invitation Not Received",[295,1573,1574,1576],{},[386,1575,1547],{}," Client admin says no email",[295,1578,1579],{},[386,1580,1553],{},[380,1582,1583,1586,1589,1592],{},[359,1584,1585],{},"Verify email address is correct",[359,1587,1588],{},"Check client's spam/junk folder",[359,1590,1591],{},"Resend invitation from client details",[359,1593,1594],{},"Use \"Login As\" to set password manually",[375,1596,1598],{"id":1597},"plan-change-not-taking-effect","Plan Change Not Taking Effect",[295,1600,1601,1603],{},[386,1602,1547],{}," Client still has old plan features",[295,1605,1606],{},[386,1607,1553],{},[380,1609,1610,1613,1616,1619],{},[359,1611,1612],{},"Check if set to \"next billing cycle\"",[359,1614,1615],{},"Verify change was saved successfully",[359,1617,1618],{},"Have client log out and back in",[359,1620,1621],{},"Clear client's browser cache",[375,1623,1625],{"id":1624},"cannot-delete-suspended-client","Cannot Delete Suspended Client",[295,1627,1628,1630],{},[386,1629,1547],{}," Delete button doesn't work",[295,1632,1633],{},[386,1634,1553],{},[380,1636,1637,1640,1643,1646],{},[359,1638,1639],{},"Ensure client is fully suspended first",[359,1641,1642],{},"Check you have delete permissions",[359,1644,1645],{},"Type company name exactly as shown",[359,1647,1648],{},"Try refreshing the page",[299,1650],{},[290,1652,1654],{"id":1653},"best-practices","Best Practices",[375,1656,1658],{"id":1657},"client-onboarding","Client Onboarding",[380,1660,1661,1664,1667,1670,1673],{},[359,1662,1663],{},"Prepare client info before creating workspace",[359,1665,1666],{},"Create workspace with invitation email ON",[359,1668,1669],{},"Schedule onboarding call with client",[359,1671,1672],{},"Provide documentation links",[359,1674,1675],{},"Follow up after 1 week",[375,1677,1679],{"id":1678},"plan-selection","Plan Selection",[356,1681,1682,1688,1694,1700,1706,1712],{},[359,1683,1684,1687],{},[386,1685,1686],{},"Test:"," Free trial / limited sandbox",[359,1689,1690,1693],{},[386,1691,1692],{},"kickoff:"," Small businesses getting started with WhatsApp",[359,1695,1696,1699],{},[386,1697,1698],{},"Sky pro:"," Growing teams needing multi-channel + API",[359,1701,1702,1705],{},[386,1703,1704],{},"Entreprise:"," Highest limits including LinkedIn and outreach",[359,1707,1708,1711],{},[386,1709,1710],{},"Pro:"," Growing businesses, need AI and API",[359,1713,1714,1717],{},[386,1715,1716],{},"Business:"," Established businesses, high volume",[375,1719,1721],{"id":1720},"managing-suspensions","Managing Suspensions",[356,1723,1724,1727,1730,1733],{},[359,1725,1726],{},"Always add a reason for your records",[359,1728,1729],{},"Notify client before suspending (if appropriate)",[359,1731,1732],{},"Set calendar reminder to follow up",[359,1734,1735],{},"Reactivate promptly when resolved",[375,1737,1739],{"id":1738},"data-hygiene","Data Hygiene",[356,1741,1742,1745,1748,1751],{},[359,1743,1744],{},"Review inactive clients quarterly",[359,1746,1747],{},"Suspend long-inactive accounts",[359,1749,1750],{},"Delete only when data is truly unneeded",[359,1752,1753],{},"Export data before deletion if needed",[299,1755],{},[290,1757,1759],{"id":1758},"related-articles","Related Articles",[356,1761,1762,1767,1772],{},[359,1763,1764],{},[1765,1766,111],"a",{"href":112},[359,1768,1769],{},[1765,1770,1771],{"href":122},"Login as Client",[359,1773,1774],{},[1765,1775,1776],{"href":207},"Partners API",{"title":1252,"searchDepth":1778,"depth":1779,"links":1780},1,2,[1781,1782,1783,1784,1795,1801,1805,1810,1811,1815,1821,1827],{"id":292,"depth":1779,"text":293},{"id":303,"depth":1779,"text":304},{"id":353,"depth":1779,"text":354},{"id":372,"depth":1779,"text":373,"children":1785},[1786,1788,1789,1790,1791,1792,1793,1794],{"id":377,"depth":1787,"text":378},3,{"id":495,"depth":1787,"text":496},{"id":528,"depth":1787,"text":529},{"id":560,"depth":1787,"text":561},{"id":593,"depth":1787,"text":594},{"id":637,"depth":1787,"text":638},{"id":682,"depth":1787,"text":683},{"id":702,"depth":1787,"text":703},{"id":751,"depth":1779,"text":752,"children":1796},[1797,1798,1799,1800],{"id":755,"depth":1787,"text":756},{"id":887,"depth":1787,"text":888},{"id":975,"depth":1787,"text":976},{"id":1030,"depth":1787,"text":1031},{"id":1114,"depth":1779,"text":1115,"children":1802},[1803,1804],{"id":1118,"depth":1787,"text":1119},{"id":1176,"depth":1787,"text":1177},{"id":1236,"depth":1779,"text":1237,"children":1806},[1807,1808,1809],{"id":1240,"depth":1787,"text":1241},{"id":1255,"depth":1787,"text":1256},{"id":1265,"depth":1787,"text":1266},{"id":1277,"depth":1779,"text":1278},{"id":1346,"depth":1779,"text":1347,"children":1812},[1813,1814],{"id":1350,"depth":1787,"text":1351},{"id":1412,"depth":1787,"text":1413},{"id":1537,"depth":1779,"text":1538,"children":1816},[1817,1818,1819,1820],{"id":1541,"depth":1787,"text":1542},{"id":1570,"depth":1787,"text":1571},{"id":1597,"depth":1787,"text":1598},{"id":1624,"depth":1787,"text":1625},{"id":1653,"depth":1779,"text":1654,"children":1822},[1823,1824,1825,1826],{"id":1657,"depth":1787,"text":1658},{"id":1678,"depth":1787,"text":1679},{"id":1720,"depth":1787,"text":1721},{"id":1738,"depth":1787,"text":1739},{"id":1758,"depth":1779,"text":1759},"Complete guide to creating client workspaces, assigning plans, configuring primary users, monitoring usage, and managing client lifecycles as a SkyLight Chat partner.","md",null,{},{"icon":119},{"title":116,"description":1828},"Fv5KUbWV8piQfW-mNQRrO8juTq-3d4Y7mU0Q4u4pVZM",[1836,1838],{"title":111,"path":112,"stem":113,"description":1837,"icon":114,"children":-1},"Introduction to the SkyLight Chat Partner Program — manage client workspaces, track usage, customize branding, and grow your business as a reseller or agency.",{"title":121,"path":122,"stem":123,"description":1839,"icon":124,"children":-1},"Access client dashboards securely with impersonation tokens — provide support, troubleshoot issues, and return to Partner Portal seamlessly.",1785928660294]